Agent

Posted on: 2011-04-22

Profile ________________________________________________________________________

The past twelve years I have worked as a Retail Sales Manager and Sales Agent in various capacities that have utilized my skills & work ethic. Implementing community events & creating grass root organizations has allowed me to be successful in community networking and building awareness for small businesses. Process driven, task oriented, goal setting are qualities I possess and exhibit as a leader in my professional career.

  Professional Experience _________________________________________________________  MANAGEMENT:

• Hired, scheduled and supervised multiple employees
• Trained staff in sales, customer relations, and technology
• Coordinated the receiving and delivery of merchandise
• The ability to make smart and pertinent decisions under duress

 

CUSTOMER SERVICE/MARKETING/SALES:

 

• Daily interaction and communication with customers
  • Resolved & surfaced customer problems and questions               
  • Established and maintained customer relationships
• Organized and executed advertising efforts
  • Designed multiple types of advertising including newspaper adds, internet adds and flyers
  • Organized events such as Fairs, Open Houses, and Customer Appreciation Days\\
  • Used Social Media to update & inform customers of events; developed marketing for recruitment of customers
• Implemented merchandising strategies
  • Designed merchandise displays and incorporated them into existing floor plans
  • Collaborated with vendors on customer buying patterns
  • Delivered weekly orders with various vendors
  • Developed inventory reports

 

TECHNOLOGY/ OFFICE MANAGEMENT

 

• Experienced in Microsoft Word, Excel, Power Point, and Access
• Educated in Quick Books Pro and Quick Books Point of Sale
• Maintain accounts payable and receivable

 

Employment History ____________________________________________________________

 

New york life-Glen allen, Va

Agent, Dec 2010 to present

 

WilcoHess- Charlottesville, va

GENERAL mANAGER, dec 2009 – June 2010

 

Crossroads Home Center – Troy, VA
Sales Associate / Operations Manager,

 Feb. 2001 to Dec. 2009

June 2010- Dec. 2010

 

LOUISA HARDWARE – Louisa, VA

Sales Associate / Manager, 1997-2001

  Education _____________________________________________________________________

Strayer university – Henrico, VA
Bachelor’s Degree in International Business, 2008 to Present

Piedmont Virginia community College – Charlottesville, VA
Associate’s Degree in Business Management, 2008      

 

Accomplishments 

  Founder/ Organizer of the Crossroads Women in Small Business

• Organized, Advertised, and Marketed several Business Fairs with over thirty local

Women business owners in attendance

 

• Raised money for the Jefferson Area Food Bank

 

Founder / Organizer of the Crossroads Farmers’ and Flea Market

 

• Organized the local market for farmers and community members to get together to

Sell their products to others in the community

 

Founder / Organizer of the Crossroads Business Association

 

• Organize monthly meet and greet of local business owners and mangers