Professional Development and Employee Assistance Program Manager

Posted on: 2011-03-23

Cheryl M. Guerriero, MSW, LCSW

 

EDUCATION

 

Master of Social Work

Salem State University, Salem, Massachusetts, August 2010

 

PMP – Project Management Professional, Certificate Program

University of Massachusetts, Boston, Massachusetts, December 2004

 

Bachelor of Science, Business Administration

Emmanuel College, Boston, Massachusetts, December 2001

 

PROFESSIONAL EXPERIENCE

 

Commonwealth of Massachusetts, Office of the State Auditor of Massachusetts, Boston, MA

Professional Development & Employee Assistance Program Manager, September 2002 - Present

 

• Manage all aspects of the training department for 300 staff. Manage staff of three administrative and two teaching staff. Collaborate with senior staff to address staff training needs and evaluate training deficiencies. Manage the summer intern program.
• Manage the agency’s Employee Assistance Program (EAP.)

• Project Management & Event Planning of around all internal and external events.

• Part of team that developed the annual evaluation system, audit review system, and employee recognition program.

 

Tufts Medical Center - Tufts Behavioral Health Clinic, South Boston, MA

MSW II Intern/Therapist, May 2010 – August 2010

 

• Delivered a range of clinical social work services to patients/clients and families in an outpatient community settings utilizing individual, family or group modalities.
• Treated those with substance addictions through the use of psychodynamic theory, cognitive-behavioral techniques and relapse prevention.
•   Facilitated two support groups for individuals suffering from bipolar disorder and schizophrenia.
• Provided information, referral and resource acquisition for specific individual and family needs both within the clinic and in the community as indicated. 
• Assisted with discharge planning issues to ensure continuity of care. 
• Developed a knowledge base of casework process and community resources in relation to health (including mental health), illness, and disability.

 

Volunteers of America - Hello House for Men, Boston, MA

MSW I Intern/Addictions Counselor, May 2009 - August 2009
Addictions Counselor – Part-Time Employee, August 2009 - July 2010

 

·         Interviewed and evaluated clients with complex problems relating to alcohol and drug abuse.

·         Prepared and implemented treatment plans including completion of all necessary forms and reports for the case/medical record.

·         Provided addiction recovery counseling, treatment coordination and reporting of client progress. And made referrals in accordance with applicable program guidelines.

·         Identified and addressed problems affecting addictions recovery, such as housing, vocational rehabilitation, and social integration and coordinated service delivery with other community providers.

·         Conducted substance abuse education programs as needed.

 

 

Harvard Cellular Communications, Inc., Brighton, MA 

Office Manager, December 2000 – December 2001

 

• Supervised a sales staff of eight in two locations.

• Managed and purchased stores inventories, office supplies and equipment.

• Benefits administration – developed an HR structure and instituted an employee incentive program.

• Maintained cash receipts, payroll (ADP) and basic bookkeeping.

• Managed customer service and satisfaction and advertising campaigns - radio and newspaper.

  

OWNx.com, Inc., Newton, MA 

Office Manager, October 1999 – November 2000

 

• Analyzed costs, negotiated contracts and created the general office budget.

• Assisted the business development, sales and operations departments via web research and analysis.

• General Administrative Duties: Organized monthly board of directors meetings, developed PowerPoint presentations, maintained sales database and created and maintained filing systems.

 

North Suffolk Mental Health Association, Chelsea, MA

Counselor, January 1995 – June 1999

 

• Implemented and assisted consumers with ISP goals and assisted with activities of daily living.
• Maintained documentation, administered medications and maintained certification in CPR and First Aid.

 

RESEARCH

Independent research project completed at Salem State University School of Social Work 2009-2010:  The Efficacy of Animal Assisted Therapy with Adult Males Living in a Residential Substance Recovery Program (co-investigators Marisa Coppage, Alison Locke, Gretchen Willwerth). Abstract or full project is available upon request.

 

GRANT WRITING

Completed funding proposal for An Outdoor Experiential Learning Program (co-authored with Marisa Coppage, Erica Malavich and Geoffrey Raine.) The proposal was completed on behalf of HES (Health & Education Services) in order to seek programmatic funding for severely traumatized youth who need to develop healthier coping and interpersonal social skills through guided experiences in alternative settings. 

 

PROFESSIONAL LICENSES & CERTIFICATIONS

 

State of Massachusetts, Board of Registration of Social Workers, LCSW, 1/12/10 – 10/1/12

State of Alaska, Board of Social Work Examiners, Temporary License as a Master Social Worker 9/29/10 – 9/29/11

CANS Certified – Massachusetts (July 2010)

 

PROFESSIONAL MEMBERSHIP

 

National Association of Social Workers 2008 - 2010

 

CITIZENSHIP

 

United States & Ireland.

 

COMMUNITY SERVICE ACTIVITIES 

Maple Farm Sanctuary, Mendon, MA 2005 - 2007 

President, Board of Directors
Volunteer, Director of Development