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Insurance Personnel, Inc., Raleigh, NC March - April
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Customer Service Representative
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Involved in all aspects of customer service with various insurance companies. Contact with medical providers, doctors, hospitals, and other health insurance providers. Answered questions, solved problems, interfaced with sales force and customers to implement new insurance and benefit plans. Assisted clients with billing and other medical record request.
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RGRS Marketing, Alpharetta, GA June - January
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Customer Service Representative
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Made a mixture of inbound calls with job responsibilities including customer service, customer correspondence (verbal and written), data entry and special projects. Closing of sales and retention required on some special projects.