Customer Service Representative

Posted on: 2011-02-24

\\r\\n

Insurance Personnel, Inc., Raleigh, NC             March 2008- April 2010

\\r\\n

      Customer Service Representative

\\r\\n

Involved in all aspects of customer service with various insurance companies.  Contact with medical providers, doctors, hospitals, and other health insurance providers. Answered questions, solved problems, interfaced with sales force and customers to implement new insurance and benefit plans. Assisted clients with billing and other medical record request.

\\r\\n

\\r\\n

\\r\\n

RGRS Marketing, Alpharetta, GA              June 2006- January 2008

\\r\\n

Customer Service Representative

\\r\\n

Made a mixture of inbound  calls with job responsibilities including customer service, customer correspondence (verbal and written), data entry and special projects. Closing of sales and retention required on some special projects.