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Renee M. Gardella
540 Barclay Drive, Bolingbrook Il 60440
Objective: Professional with 10+ years of experience in outside sales and retail management looking to obtain a challenging position with a market leader utilizing my experience in management, sales, product management, project management and customer service management.
Experience:
10/2009 - 06/2010 Meijer Corporation – General Merchandise Manager & Team Leader
Meijer Corporation, Oswego IL 60543
-Top performer/ team builder and team leader in a retail, sales driven, customer service environment
-Top ability to communicate with both customers and team members creating respected relationships with both
-Analyzed day to day production results with Store Director, Managers and Team Members
-Promoted planning and growth by identifying training needs for team members
-Hired and trained general merchandise team members through a detailed interviewing process
-Daily communication with team members through training/meetings to ensure accuracy and completion of all projects
-Responsible for all aspects of business operations growth: customer service, customer growth/retention, sales
growth/retention, team building/training, product management/display, restock of inventory/flow, vendor relationships
12/2005 - 10/2008 American Family Insurance - Agency Owner
American Family Insurance, Madison, WI 53783
-Successfully started and operated insurance agency from ground up including hiring and training employees
-Independently obtained new business and grew book of sales to $1,000,0000 while maintaining all customer service goals
-Recognized agency awards- “Agency Of The Month” – “Rookie Agent Success Award”
-Managed day to day operation of business while setting and surpassing aggressive growth goals
-Handled all responsibilities for direct claims, covering and coming to terms with high amounting claims
07/2004 - 12/2005 Acordia - Vice President & Client Manager TIRU (Technical International Risk Unit)
Acordia (Wells Fargo Bank), Chicago, IL 60601
-Recognized leader in client-relationship building, needs analysis, marketing, and closing
-Successfully performed all aspects of sales and account management of property and casualty insurance for world wide
insurance brokerage firm (5th largest), in Wisconsin and Illinois
-Independently oversaw development of relationship between Acordia and Wells Fargo Bank to build and strengthen
insurance to banking relationship
-Independent focus on commercial and corporate Wells Fargo Bank Clients with sales of $25-500
million
-Conducted informational seminars related to property and casualty insurance within Wells Fargo Bank in the interest of
educating their client base
04/2004 - 07/2004 USI Insurance Services- Vice President & Client Manager
USI Insurance Services Corporation, Chicago, IL 60606
-Responsible for professional outside sales and new business development, focus on commercial insurance; property and
casualty, workers compensation programs as well as using cross selling methods to ensure full service to clients: estate
planning, life insurance, disability and health insurance.
-Recognized leader in sales, closing ratio, territory development, and client retention
-Performed all aspects of sales and account management for world wide Insurance Brokerage Firm
-Cultivated accounts throughout the Midwest focusing on companies with $40+ million in annual sales
-Placed audit information into professional written and oral summaries presenting final findings
to company owners and top level management
10/1998 - 06/2003 Federated Insurance Company- Marketing Executive
Federated Insurance Company, Owatonna, MN 55060
-“Regional Sales Leader” 2001
-“Top Sales Producer” 2002
-Commercial insurance representative focusing on business to business sales in property and
casualty, estate planning, life, disability, health and employee benefits insurance programs
-Increased profit and margin by taking sales in a new territory to $700,000 in eight months
EDUCATION: Alverno College, Milwaukee, Wisconsin - Business Administration and Social Science
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PROFESSIONAL DEVELOPMENT, AWARDS AND AFFILIATIONS:
Mittsies Invention – Patent Recipient -#616,626 (2010)
Created New Business/ Mittsies/ “Baby All Mine LLC” (2009 - Present)
Agency Of The Month Award/American Family Insurance (2005-2008)
Rookie Agent Success Award/American Family Insurance (2008)
Sales Analysis & Personality Training, San Diego CA, (2005)
Protecting Business & Personal Assets Continuing Education Course (2005)
Knock Now Professional Member (2004-2005)
Society For Human Resource Management Member (SHRM) (2003-2004)
Citizens For Jim Ryan- Political Campaign volunteer (2002-2003)
20/30 Club Chicago Chapter (volunteer for the needy) (2002-2004)
Top Sales Producer Award/ Federated Insurance (2002)
Regional Sales Leader Award/ Federated Insurance (September 2001)
Regional Sales Leader Award/ Federated Insurance (June 2001)
Employment Association Member – EMA (2003)
Business Continuity Continuing Education Course (2002)
Chicago Land Dog Rescue volunteer (2002-2004)
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REFERENCES: Available upon request
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