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Manager Resume


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Resume:






























Renee M. Gardella


Barclay Drive, Bolingbrook Il


        


Objective:  Professional with + years of experience in outside sales and retail management looking to obtain a challenging position with a market leader utilizing my experience in management, sales, product management, project management and customer service management.


 


Experience:


/ - /  Meijer Corporation – General Merchandise Manager & Team Leader


                                   Meijer Corporation, Oswego IL


                                   -Top performer/ team builder and team leader in a retail, sales driven, customer service environment


                                   -Top ability to communicate with both customers and team members creating respected relationships with both


                                   -Analyzed day to day production results with Store Director, Managers and Team Members


                                   -Promoted planning and growth by identifying training needs for team members


                                   -Hired and trained general merchandise team members through a detailed interviewing process


                                   -Daily communication with team members through training/meetings to ensure accuracy and completion of all projects


                                   -Responsible for all aspects of business operations growth: customer service, customer growth/retention, sales


                                    growth/retention, team building/training, product management/display, restock of inventory/flow, vendor relationships


 


/ - /  American Family Insurance - Agency Owner


                                   American Family Insurance, Madison, WI 


                                 -Successfully started and operated insurance agency from ground up including hiring and training employees              


                                 -Independently obtained new business and grew book of sales to $,, while maintaining all customer service goals


                                 -Recognized agency awards- “Agency Of The Month” – “Rookie Agent Success Award”


                                 -Managed day to day operation of business while setting and surpassing aggressive growth goals


                                 -Handled all responsibilities for direct claims, covering and coming to terms with high amounting claims


/ - /  Acordia - Vice President & Client Manager TIRU (Technical International Risk Unit)


                                  Acordia (Wells Fargo Bank), Chicago, IL


                                  -Recognized leader in client-relationship building, needs analysis, marketing, and closing                                      


                                  -Successfully performed all aspects of sales and account management of property and casualty insurance for world wide


                                   insurance brokerage firm (th largest), in Wisconsin and Illinois


                                  -Independently oversaw development of relationship between Acordia and Wells Fargo Bank to build and strengthen


                                    insurance to banking relationship                


                                  -Independent focus on commercial and corporate Wells Fargo Bank Clients with sales of $-   


                                    million                                                                                                                                                                                                                                                                                                                                      


                                  -Conducted informational seminars related to property and casualty insurance within Wells Fargo Bank in the interest of


                                    educating their client base


/ - /   USI Insurance Services- Vice President & Client Manager


                                    USI Insurance Services Corporation, Chicago, IL


                                   -Responsible for professional outside sales and new business development, focus on commercial insurance; property and


                                    casualty, workers compensation programs as well as  using cross selling methods to ensure full service to clients: estate  


                                    planning, life insurance, disability and health insurance.    


                                   -Recognized leader in sales, closing ratio, territory development, and client retention


                                   -Performed all aspects of sales and account management for world wide Insurance Brokerage Firm


                                    -Cultivated accounts throughout the Midwest focusing on companies with $+ million in annual sales


                                   -Placed audit information into professional written and oral summaries presenting final findings


                                    to company owners and top level management       


/ - /   Federated Insurance Company- Marketing Executive


                                    Federated Insurance Company, Owatonna, MN 


                                   -“Regional Sales Leader”


                                   -“Top Sales Producer”


                                   -Commercial insurance representative focusing on business to business sales in property and


                                     casualty, estate planning, life, disability, health and employee benefits insurance programs


                                   -Increased profit and margin by taking sales in a new territory to $, in eight months


EDUCATION:             Alverno College, Milwaukee, Wisconsin - Business Administration and Social Science                              
















PROFESSIONAL DEVELOPMENT, AWARDS AND AFFILIATIONS: 


Mittsies Invention – Patent Recipient -#, ()                                                  


Created New Business/ Mittsies/ “Baby All Mine LLC” ( - Present)


Agency Of The Month Award/American Family Insurance (-)


Rookie Agent Success Award/American Family Insurance ()


Sales Analysis & Personality Training, San Diego CA, ()


Protecting Business & Personal Assets Continuing Education Course ()  


Knock Now Professional Member (-)  


Society For Human Resource Management Member (SHRM) (-)


Citizens For Jim Ryan- Political Campaign volunteer (-)


/ Club Chicago Chapter (volunteer for the needy) (-)


Top Sales Producer Award/ Federated Insurance ()


Regional Sales Leader Award/ Federated Insurance (September )


Regional Sales Leader Award/ Federated Insurance (June )


Employment Association Member – EMA ()


Business Continuity Continuing Education Course ()     


Chicago Land Dog Rescue volunteer (-)


 



 

       


REFERENCES:   Available upon request