Administrative Assistant

Posted on: 2011-02-02

CAROL BORGENICHT

Objective: Administrative Professional seeking challenging opportunity.

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Experience: 

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   MSI Services, Inc., Stanhope, NJ                     Administrative Assistant                       Jan 2008-Jan 2011 
* Answer multi-line phone system, direct calls
* Calendar management for C-level executives.
* Technical service ticket creation/Dispatch of technicians/Maintaining technician schedules
* QuickBooks Billing, Accounts Receivables, Accounts Payable, Collections, POS
* Customer Service/Account Management/Marketing
* File management/Office supply inventory
* Clerical duties including typing, filing, faxing, and photocopying
* Organize and schedule conferences, meetings and company events

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Lane Bryant, Mount Olive, NJ                         Assistant Sales Manager                                 2005-2007                 
* Tracked sales plan daily and helped store to meet sales goals of up to $16,000 per day
* Managed credit goals of up to 20 new accounts per day
* Communicated with store and district manager to coordinate new marketing and sales strategies
* Managed a team of over 10 sales associates
* Opened and closed store and ensured proper preparation for the following day
* Received and placed shipment on sales floor in a timely manner in accordance with floor set visuals
* Handled customer service inquiries regularly
* Reconciled daily cash and check collections and deposited in bank
  
   Med 22-99, Port Murray, NJ                        Administrative Assistant                      1999-2005 
* Handled high volume of incoming calls and directed them to proper personnel.
* Scheduled appointments with patients.
* Insurance verification/posting insurance payments to accounts.
* General office work including faxing and mailing documents in a timely manner.
 
   Schooley\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\'s Mountain Store, Long Valley, NJ               Sales Clerk                                   1996-2005 
* Managed store including employee scheduling and appointing task responsibilities.
* Received goods and ensured timely delivery of products to satisfy customer demand.
* Handled customer service including taking orders accurately and accommodating special requests.

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   Education: 

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 MSI Services, Stanhope, NJ                                                     2007
* Microsoft Office- Word/ Outlook 2007 Specialist Certification
* QuickBooks
* Microsoft Office Suite: Word/Excel/Outlook/Access/PowerPoint 2003/2007

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 Nassau Community College, Hempstead, NY                                                                           1988-1989
* Accounting and Economics