Home Improvement installation manager

Posted on: 2011-01-11

LINDA J. BATE

28 EDGEWOOD ROAD • HOLBROOK, MA 02343

PHONE H: 781-767-3561 C: 781-385-1500 • E-MAIL [email protected]

Objective: To seek a position as a Project Manager allowing me to use my skills in the fields of management/coordinating,
to lend my expertise to an organization looking to grow.

SUMMARY OF SKILLS :

Over 20 years experience in coordination and construction management for interior design and remodeling,
relating to kitchens/baths, flooring, doors/windows, building materials, cabinets/countertops, appliances,
and utility coordination. Strong background in commercial and residential projects. Skilled in maintaining,
overseeing, procurement, and ensuring/organization of project requirements, proposals, contracts, records,
materials, installation scheduling, subcontracting, tracking/cost controls, site inspections/quality control,
customer service, and scope of work within project guidelines and budgets. Strong relationships with cities
and towns related to permits/utility services up and down the East Coast of Massachusetts. Large portfolio
of reliable, talented skilled labor of varying specialties and degree of skill level.

WORK
EXPERIENCE

September 2003 to September 2010

Norfolk Kitchen and Bath, Braintree, MA

Installation Sales Manager

Developed installation division of small retail company to $20.5 million
operation. Oversee all installations; recruit and hire competent, licensed
contractors. Set pricing for current markets. Schedule projects and purchase
materials for projects. Act as a customer liaison in resolving complaints. Also
responsible for payment of invoices.

July 2001 to September 2003

Lowes Home Improvement , Brockton, MA

Manager, Installation Sales

Developed installation division of Lowes in the newly opened Brockton store.
Oversee all installations; recruit and hire competent, licensed contractors. Set
pricing for current markets. Schedule projects and purchase materials for
projects. Act as a customer liaison in resolving complaints. Also responsible
for payment of invoices.

September 2000 to July 2001

Network Services , Inc. , Norwood, MA.

Project Coordinator

As Project Coordinator, responsibilities include overseeing all projects related to
our customer requests in the electrical field for retail stores. A project is
determined when a home office mandates a requirement per store location.
Level of detail varied and determined the number of service companies involved
and the coordination of work schedules.

October 1990 to July 2001

Home Quarters, Inc., Brockton, MA.

Specialty Sales Manger Oct. 1990 to July 2000

 Responsible for coordination of installations of Special Orders, Kitchen and Bath
design, and flooring, utilizing a fully licensed group of subcontractors in the
Massachusetts area. Responsible for pricing and purchasing materials with outside
vendors. Monitor site checks and installs to ensure prompt and courteous service.
Maintain and continuously update special order pricing books. Handle customer
inquiries regarding installed sales and special orders. Verify in stock availability for
special orders. Maintain communication with customers from order placement
through completion of project..

October 1990 to July 2001

 I held three different positions during this ten year period including Customer
Service Manager, Installation Manager and Operation Manager.

References available upon request