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JESSICA CHANDRA JONES
2379 Caringa Way #D
Carlsbad, CA 92009
Cell: 760-803-1410
Email: [email protected]
SKILLS SUMMARY
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Creative professional with 11 years expertise in all aspects of successful event / program planning, development and management. Planned and coordinated government, association and private conferences, meetings, events and fund-raisers. Managed multiple projects concurrently with strong detail, problem solving and follow-through capabilities. Demonstrated the ability to manage, motivate and build cohesive teams that achieve results. Expertise includes vendor and contract negotiations and budget management.
WORK HISTORY
5/00 – 12/09 FREEMAN – San Diego / Las Vegas
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Account Executive (3/06 -12/09)
San Diego, CA
Handled all aspects of account management concerning local and nationwide clients.
- Proactively managed projects by preparing and presenting proposals and building client relationships.
- Maintained year-round contact with existing customers while exploring new relationships with industry vendors and suppliers to ensure support of the association in the future.
- Managed pre-site and on-site and post convention planning and management
of all association-sponsored conventions.
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Exhibitor Services Coordinator (3/04-3/06)
San Diego, CA
Trained, supervised and scheduled exhibitor services staff in San Diego.
- Liaison for Account Executives and show management staff.
- Provided support to other internal departments as necessary (freight, sales and operations).
- Communicated professionally with customers via phone, fax and email or in person at show site.
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Sales Assistant (7/03-3/04)
San Diego, CA
Provided clerical, organizational and systems support for sales staff.
- Arranged conference calls, meetings, travel arrangements and expense reports.
- Prepared routine business correspondence, proposals and distributed work tickets.
- Processed production forms, graphic order forms and prepared presentations.
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Senior Exhibitor Services Representative (5/00-7/03)
Las Vegas, NV
Performed basic computer functions by entering exhibitor lists, orders and processed payments.
- Liaison for Account Executives and Show Management staff.
- Provided support to other internal departments as necessary (freight, sales and operations).
- Communicated professionally with customers via phone, fax and email or in person at show site.
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10/98-5/00
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Customer Care/Exhibitor Services Manager
Registration Headquarters
Irvine, CA
Supervised and trained the Customer Care team in data entry and payment processing for trade show registration.
- Created and administered an in-house convention database to organize convention registrants, payments and concurrent sessions.
- Processed bulk mailings and trained registration temps at show site.
- Provided general information, event details and session meeting times/locations through email queries and phone calls.
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EDUCATION
Irvine Valley College (8/94-12/96)
Irvine, CA
General Education
VOLUNTEER WORK
(1/10-9/10) MCAS Miramar Single Marine Program
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COMPUTER SKILLS
Microsoft Office Suite, Outlook and Salesforce
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