General Manager

Posted on: 2010-10-16

Janet L. Jeczen

33002 Whispering Lane

Chesterfield Michigan 48047

(586) 725-9807

(586) 206-8028

OBJECTIVE

District Manager/General Manager assumes responsibility for the successful operations of stores; success is measured against the company’s standards of quality, guest services and cleanliness, as well as the ability to exceed budgeted goals.

QUALIFICATIONS

Food safe certified

SKILLS ANS ABILITITES

Able to run multi-units. Ability to explain profit and loss statements. Drive sales up. Set up budgets based on sales and economic conditions. Train managers, and crew members. Able to run any position in the store as needed. The ability to run a store at low labor and food cost.

EMPLOYMENT HISTORY

General Manager, 04/2006-08/2010

Lake Fenton Management, Fenton, MI

Responsible for food, labor, and repair and maintenance cost, daily operations of the store. Hiring and

Termination of employees, as well as training both managers and crew members. Responsible for

Profit and Loss statements. Keeping all cost in line with the yearly budget set forth. Recognizing the

Knowledge of both corporation and franchisee operational standards. To be a team leader who can

Recruit, train and motivate and retain team members. Completed required daily, weekly and monthly

Reporting and audits. Demonstrated ability to establish a Customer focused environment and grown

Customer Loyalty. Planned marketing that contribute to bottom line success. Detail oriented, organized

And able to prioritize, excellent time management and decision making skills. Ability in explaining and

Analyzing P&L Statements and establishing action plans to drive business.

• Past 22 A.O.P. have been in the 90\'s

• All Food cost and labor cost, along with dist. fees at or fewer than 28%

• Food safe certified in February 2010 Certificate # 6908498

Manager, 04-2005 -04-2006

Multi-King of Michigan, Rochester, MI

Responsible for daily operations of store. Cash control, food cost and labor.

District Manager, 01/1994 -01/2005

J Franklin Catering, Madison Heights, MI

Accountable for multi-units and their performance and results; financial results and profitability.

Responsible for team performance and results; staffing, scheduling, and training, keeping labor in line

With budget. Lead by example and establish team professional, work environment. Lead by example and

Achieve exceptional customer service by both phone and in person. Ensure compliance with all federal,

State and local laws. Ensure all transactions are accurate and all policies are followed. Audit files in the district. Completed required daily, weekly and monthly reporting, audits and communications. Followed all asset protection and safety rules.

• In charge of several units on a daily base

EDUCATION

Associates Degree Business

Mccc, MI

CERTIFICATES / LICENSES

ServSafe Food Admin, MI