Director, OED

Minneapolis, MN, [email protected]@charter.net

Margie Oleson, SPHR, ABD

OD Director with expertise in group and leader development, department management, vendor relations, training delivery, OD and HR.  Experience includes Leader/Employee/Team Development, Performance Management, Change Management, Coaching, and turning around low-performing divisions.

Catholic Charities of St. Paul and Minneapolis

Director, OED

January 2010 to Present

Lead OED Department through transition from low-performing department to OD offerings and delivery valued by agency leaders and individual contributors.

Improved performance in department through needs assessments, strategic communication and planning and development for leaders and teams, change management, and collaboration across divisions. Developed talent development offerings to address outstanding leadership skills development at all levels of the organization.  Evaluations indicate improved behavioral changes for leaders and staff through increased performance management, communication, and self-awareness.

Facilitated increased collaboration among agency divisions through effective communication and strategic change management.  Agency leaders report increased learning and development needs awareness and cross-functional communication within and across service delivery departments.

Oleson Consulting

2008 to 2009

Provided team and leadership consulting and facilitation for a variety of organizations and industries in leadership development, team development, performance management, coaching, and leading change. Major clients included:

St. Jude Medical, Mpls, MN. Global Team Development and Change consulting, resulting in successful development of Quality team to lead process implementation across multiple national and international divisions.

Apple Consulting Firm, Kiev, Ukraine. Strategic Development/Management, Talent Management, Compensation and Performance Consulting, resulting in strategic management plan, including talent development, compensation structure and objectives for executive leadership of the growing consulting firm.

Organizational Consulting, Regional/National. Leader and Team Development consulting and coaching in a variety of industries, including for-profit, nonprofit, education, and government in the areas of Leader Development, Career Development, Organization Management, and Assessments.

Ameriprise Financial, Inc.

Minneapolis, MN

2006 to 2008

Designed, delivered, and facilitated leader and team development, interventions, performance management, training/coaching and change management opportunities for leaders and teams across the headquarters of 8,500+ financial services staff.

Designed and delivered effective Team Development for leaders and work groups in Operations, Organizational Behavior, Communication and Conflict.

Provided Performance Management subject matter expertise (SME) for leaders and teams , including headquarters (8500+) and field staff (12000+). Developed and delivered raining and coaching, focusing on desired outcomes, measureable results and development. Recognized for improving performance management for leaders and staff.

The College of St. Scholastica

St. Cloud, MN

2002 to 2005

Developed an advanced Organization Mgmt Degree Program at a satellite campus 175 miles from main campus in a region with thriving competitor colleges. Established program credibility in the local education market through program excellence and relationship development.

Created and managed a nontraditional graduate campus program for 25+ professional adult learners each term seeking a graduate degree in Organizational Management. Facilitated adult learning as Faculty Team Leader, Academic Advisor and community partner with emphasis on management and effective leadership, organizational performance. Masters Degree curriculum included Strategic Management, Team/Leader Development, and Finance. Delivered SME content to graduate students in the areas of team performance, leadership, and organizational behavior.

Family Services Collaborative

Central Minnesota

1998 to 2001

Inherited a coalition of twenty-five social service, education, and government agencies formed to improve client services through combined strategic management and shared operations.  Quality service delivery had been impacted by ineffective administration and low-performing teams.

Managed matrix relationships across projects for more than 25 service delivery organizations, including Human Services, Community Action, Catholic Charities, Head Start, and 11 school districts.  Increased collaboration across the delivery system and created and maintained effective communication with strategies and processes that are in place today.

St. Thomas University

Spring 2011

Dissertation Focus: Closing the gap between available team resources and low-performing teams

Concordia University

2003

Thesis Focus:  Adult Learners

- Kolb Certificate, Weatherhead, Case-Western University, 2010

- Coaching Certification, Coach U, International Coach Federation, 2009

- Strategic Professional Human Resources (SPHR) Certification, 2008

- DiSC Certification, 2008

- MBTI / MBTI for Teams, 2007

- Toastmasters Certification, Champion – Northern Division 2001