IT Project Director

Posted on: 2010-10-14

 

 EXECUTIVE BRIEF

.A Senior Information Technology professional with international, strategic, planning and global vendor relationship proficiency.  Managing culturally diverse, cross-functional dedicated staff in the service delivery of enterprise-wide programs including Enterprise Information Management (EIM) governance with social media tools.  My reputation as a value-driven, flexible leader with an end-to-end vision complements my ability to identify information system enhancements that will improve business and support future business needs; utilizing Capability Maturity Model Integration (CMMI) & Information Technology Infrastructure Library (ITIL) disciplines; Effective in communicating technical issues; skilled at contract negotiation, managing risk relative to emerging technologies in  wireless, Web 2.0 & Enterprise 2.0 social media technologies.

 

 

V_LAN TECHNOLOGIES, OWINGS MILLS, MD

PRESIDENT/IT PROJECT DIRECTOR 

2002–PRESENT

Strategic planning using best practice framework tools and managed support staff to meet client goals.  Clients included: Maryland Women for Obama, Baltimore City,  St. Ambrose 21st Century Outreach Center, University of Maryland, Baltimore County’s Center for Women and Information Technology, Baltimore City Community College (in conjunction with The State Highway Administration), and the Association for International Practical Training (AIPT)

• Administer Maturity Assessments for Operationalization of CMMI
• Social Media integration in Enterprise Information Management
• Perform Project management of IT initiatives
• Define Road Map Strategy for Engagement
• Preparation and management of operating and capital budgets
• Oversee new system facilitation, current system enhancements-internal/external application upgrades
• Vendor Management
• Social Network implementation across platforms
• Demonstrated efficiency in online engagement
• Developed Project Plan and Implementation Guide for IT/Business engagement of Blackberry Solutions
• Conduct impact assessments on enterprise systems to determine application integration potential for WiMax, 2G, 3G, & 4G compatibility with the corporate architecture
• Manage external vendors relationships and services
• Principal in the creation of a youth-based program (ESTEEM Project) with UMBC
• Content Management

 

 

CAREFIRST BCBS, OWINGS MILLS, MD

SHARED SERVICES ENTERPRISE PM 

2007–2009 

Lead a team of direct reports in defining business needs for both proposed and on-going projects.  Evaluated the alignment of projects with strategic business needs.  Implementation of enterprise strategy for Configuration & Release applying CMMI/ITIL governance practice

• Managed a $17M multi-year budget for Shared Services infrastructure development
• Development of work programs, external recruitment, and mentoring of subordinate staff
• Developed content management strategies implementing SharePoint
• Responsible for company’s first end-to-end
• CM and RM CMMI strategy, plan, and  process/methodologies as Process Area Owner
• Participates in the review of technical designs
• Managed programs within schedule and budget constraints
• Defines resources and schedule for program implementation
• Directs and oversees project engineering team and manages conflicts within group
• Performs team assessments and evaluations
• Efficiently identifies and solves project issues
• Demonstrates leadership to define requirements for project risk

 

 

FIDUCIAL FINANCIAL SERVICES,  COLUMBIA, MD

SENIOR IT MANAGER 

2003–2004

Managed the IT Department encompassing 32 sites nation-wide and staff.    Designed all Enterprise product solutions for an ASP with an efficient, reliable, scalable, available e-Business infrastructure servicing both B2B and internal clients

• Accountable for Enterprise Asset Management
• Directed day-to-day operations for Data Center and development/implementation of alternative multi-state routing
• Develops network operations budget and ensures operations meet approved budget
• Responsible for subordinate employee recruitment, training, performance review, work assignments, salary, and recognition/disciplinary actions
• Introduced technology that achieved a 41% increase in productivity and reduced annual expense cost by 50%
• Procure and negotiate IT contracts. Vendors and service management (EMC, Dell, IKON, IBM, Oracle, Microsoft, Verizon, CISCO, Qwest, Qualcomm, XO, Juniper, etc.)
• Implementation of Incident Management and Problem Management processes
• Completed ROI studies on the efficacy of implementing web services and products

 

 

DOW JONES & CO., INC.,  WASHINGTON, DC BUREAU 

SERVICE DELIVERY ENTERPRISE MANAGER 2000 – 2003

Managed service delivery team of fifteen and responsible for IT operations supporting service delivery for eastern region-- VA, NC, & DE and 14 remote locations in WDC

• Directed a staff of IT infrastructure professionals, including annual performance reviews, staff meetings, and mentoring for career growth
• Oversaw $5MM IT departmental budget  
• Directed day-to-day operations supporting the Wall Street Journal journalists
• Managed customer database, product updates, and upgrades
• Enterprise Asset Management
• Provided leadership for establishing a single logical navigation point for all mobile internet and broadband traffic services
• Managed business partners iterative planning for client/service infrastructure
• Cross functional management of teams on design, architecture and application of IT services including 24/7 wireless solutions
• Demonstrated expertise: Microsoft applications (Windows Server, Apache-SSL, Weblogic, Active Directory, IIS, Exchange, SQL Server) .NET and services for UNIX platforms (Solaris, LINUX) implemented information system security and EMC SAN technologies
• Established standards and network policies with security appliance strategies
• Supervised iterative full-life cycle development/delivery

 

 

TRIAD COMMUNICATION; WDC, NY, BOSTON, & TORONTO 

NETWORK MANAGER 

2000–2000 

 Managed IT network and support team  ensuring IT projects and systems meet client’s deliverables

 Cross functional management of teams on design, architecture and application of IT services including 24/7 wireless solutions

• Demonstrated expertise: Microsoft applications (Windows Server, Apache-SSL, Weblogic, Active Directory, IIS, Exchange, SQL Server) .NET and services for UNIX platforms (Solaris, LINUX) implemented information system security and EMC SAN technologies
• Established standards and network policies with security appliance strategies
• Supervised iterative full-life cycle development/delivery

 

 

TRW SYSTEMS & INFORMATION TECHNOLOGY, FAIRFAX, VA

SR. TECHNICAL ADVISOR 

1998–2000  

Lead teams of up to ten in the full life-cycle migration and implementation of a Microsoft/UNIX network infrastructure for client

• Developed and implemented a full life-cycle migration plan in five phases (Enterprise Analysis, Infrastructure Design and Build, NOS migration, Quality Assurance/Validation, and Optimization & Troubleshooting) for the Air National Guard unit’s Communications Managers throughout the US, Virgin Islands, and Hawaii
• Oversaw procurement, allocation, distribution control
• Utilization of SCRUM practices to define individual unit’s needs
• Instituted standard naming conventions, security firewalls in a UNIX environment

 

 

TAC ENGINEERING  -  SAIC, DOS, FDIC, THE OCC, AND FDA

 GREENBELT, MD  CONSULTANT/PROJECT MANAGER 1995–1998

 Lead IT teams on various projects

 Developed C2 testing approach of Microsoft products for US Navy

• Supervised team as Technical lead for day-to-day back office systems for SAIC-CIST
• Managed project team in migration of FDA’s and FDIC’s legacy network systems
• Developed & implemented emergency recovery process for the FDA’s and FDIC
• Created FDA’s technical course materials for email, scheduling and conducted client training
• Managed OCC’s migration program of legacy OS infrastructure

 

 

 

 

THE WORLD BANK GROUP

 WASHINGTON, DC

 INFORMATION ANALYST 

1989–1995 

Key architect in the design and full life cycle development and implementation of initial network operating system & subsequent connectivity throughout the developing world 

 

 Developed the vision, strategy and framework for the Chief Economist enterprise architecture

• Created operational models and supporting documentation of required capabilities
• Document critical business requirements and perform gap analysis vs. the current architecture.
• Design target system and data architecture model to address long-term business needs.
• Led technical groups of up to ten in expansion of connectivity from WDC to resident missions
• IT procurement department budget
• Implemented strategies and policies to establish Bank wide standardization for hardware and software with a three-year rotational system
• Procured, configured, and loaded servers to run applications in not only English but many other languages including Russian
• Vendor Management and SLA negotiation with Dell, Microsoft, Macintosh, IBM (OS2), Toshiba, CNS, CISCO, Borland, etc.
• Architect in the design and content layout for the World Bank’s Poverty Handbook 1993
• Procured, configured, and loaded servers to run applications in not only English but many other languages including Russian
• Managed Vendor Management and SLA negotiation with Dell, Microsoft, Macintosh, IBM (OS2), Toshiba, CNS, CISCO, Borland, etc.
• Functioned as key architect in the design and content layout for the World Bank’s Poverty Handbook – 1993 

 

Application Platforms

EMC Storage

Microsoft

Oracle

SOA - Tibco

 

 Sourcing Strategies

Vendor selection, implementation &

Management

SLA negotiations & management

On/ /Off-Shore team management

Applications management

Infrastructure management (hardware/software)

 

 Enabling Technologies

Bluetooth

CRM

E-business 

HSPA 

Wireless 2G, 3G  

 

Foundation Technologies

Oracle, DB2, Access

Development Environments: SQL

Windows, HTML, XTML, Adobe Suite

MAC/OS, UNIX, Linux, 

AIX, Apache, Weblogic

HARDWARE PLATFORMS: Toshiba, CNS,  VAX ,

IBM mainframe, SP2,  HP, Compaq Servers

NETWORKING PLATFORMS:  Banyan Vines, OS2, 

TCP/IP,

Security:  Juniper, Cisco

Telecomm:   Nortel, PBX, Sierra, Bluetooth,WLAN

 

Community Service 

BDPA, Youth Technology - Maryland Chapter- President Elect

2005 MD General Assembly Task Force on Lending Equity (Small Business Representative)

Southwestern Academy Charter School, Advisory Board

Maryland Women for Responsive Government, Vice Chair-Membership

Professional Affiliations 

Information Technology Senior Management Forum (ITSMF), Executive Protégé Program, 2009

LinkedIn:http://www.linkedin.com/pub/vera-holman/b/9ab/53

Software Engineering Institute/Carnegie Mellon 

Project Management Institute 

 

Education

Project Management Professional, 2009

Capability Maturity Model Integration v 1.2

Economics, University of Maryland, College Park 

Associates in Business Administration, Strayer\'s College, Baltimore, Maryland                  

Computer Certification, Control Data Institute

 

Training

MS Project 98, 2000 & 2003

Windows 2003 Implementation

Windows 2000 Professional & Server 

UNIX/Linux System Tools

Windows 95 Support

Core Technologies of MS Exchange Server

Wireless LANs Security Fundamentals

Internetworking MS TCP/IP 

Administering MS Windows NT 4.0

COMPAQ Training – System Technologies 

Intermediate HTML Design 

CISCO Router Comprehensive 

CISCO Router Internetworks

HealthCare – HIPPA, SOX, Pega, SAS 70

 

 

 

Competencies

Quantitative Management (Baselining)

Enterprise Resource Management 

Capital Assets Management (Artifact Classification -capital assets/work products)

Incident Management (Impact analyses and Risk assessment)

Business Development (Change Advisory Board/CAB)

Implementation Governance (process improvement)

Monitor & Control (Change)

Validation & Verification (Change)

Implementation Review (PIR)

Risk Management

Cost & Scheduling maintenance

Records Management (Auditing)

Business Continuity

Organizational Network Analysis

Explicit and Tacit Knowledge Analysis

Technological Infrastructure Analysis

Business Process Modeling

SWOT Analysis

Findings and Recommendations

Requirements Specification

Enterprise Solution Design

Project Lifyecycle

Work Breakdown Structure

Critical Path Design