Data Entry Clerk

Posted on: 2010-09-09

Janelda Dudley

 972-746-9586  [email protected]

 

Objective

To obtain a position that utilizes my training, planning, coordinating and time management skills.

Education

University of Northern Iowa, Cedar Falls, Iowa                 August 1997 - May 2005

Degree: Bachelors in Business Management

Emphasis: Human Resource

 

Experience

RPC Staffing

 

Quality Analyst Data Entry Clerk                                 July 2010- August 2010

 

  • Checking aircraft maintenance files
  • Data entry of non-routine maintenance entries
  • Ensuring files are kept to FAA regulations

 

GMAC Mortgage

 

Default Specialist in Los Mitigation                                 Aug 2007- May 2008

 

  • Assisting Current Borrowers in default/foreclosure with hardship programs
  • Handling inbound calls collecting financial information
  • Customer Care for default accounts

 

Tyson Foods Inc, Waterloo, Iowa                                   February 2007- Aug 2007

 

Human Resources Clerk

 

  • Generating reports to track applicant flow and task monitoring
  • Processing/Data entry of all incoming applications into SAP
  • Scheduling employment interviews
  • Maintaining new hire personnel files

 

CBE GROUPWaterloo, Iowa                                         March 2006 – February 2007

 

Client Services Advocate

 

  • § Being proactive in providing solutions to client needs
  • § Department of Education consolidation paperwork
  • § Debtor Dispute Validation and documentation

 

Veridian Credit Union, Waterloo, Iowa                          March 2005 – March 2006

 

Member Service Representative

 

  • § Responsible for efficient member transactions
  • § Maintained and balanced teller drawer

 

Grainger Parts, Waterloo, Iowa                                    December 2000 – January 2002         

Customer Services Associate

  • § Cultivated relationships with customers while processing repair parts orders
  • § Assisted customers with navigating and placing their orders online
  • § Conducted research to assist customers by tracking their packages via FedEx and UPS

 

References

 

References available upon request