Administrative Assistant
Posted on: 2010-08-30
Cheryl D. Hammond
22 LaSalle Avenue
New Castle, DE 19720
Phone: (302) 898-0774
E-mail: [email protected]@comcast.net
OBJECTIVE
Professional Medical Assistant seeking to begin a long-lasting, successful career in the healthcare field that will benefit from my education, patient care techniques and office management background.
EDUCATION
2009 – Present Harris Business School 900hrs, 180hrs. Externship Wilmington, DE
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Professional Medical Assistant
2004 Immaculata University Wilmington, DE
Business Administration Courses
2002 Wesley College Wilmington, DE
Business Administration Courses
1998 Goldey Beacom College Wilmington, DE
Business Administration Courses
QUALIFICATIONS
- Self-starter with an effective combination of organizational, communication, and interpersonal skills.
- Effective in both individual and team settings.
- Proficient knowledge of Microsoft office.
- Over 16 years experience with policies and procedures, administrative support services, data transcription and computer programs.
EXTERNSHIP
September 2010 – October 2010 St. Francis Hospital Wilmington, DE
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Extern
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- Greet, take vitals of patient, and show them to their room
- File
- Give a reminder call to the patient about their appointment
- Write up soap notes
- Separate the doctor’s prescription slips for their patients
EXPERIENCE
Robert Half International (Office Team):
November 2009 – December 2009 Genesis Healthcare Lancaster, PA Rehab Administrative Assistant
- Answer multi-line phone system, sort and distribute mail, file documents
- Greet customers and send out promotional material
September 2008- October 2008 Jennersville Hospital West Grove, PA Unit Clerk
Answer multi-line phone system, sort and distribute mail, file documents, greet customers
June 2008 – August 2009 Septodont Wilmington, DE
Executive Administrative Assistant
- Answer multi-line phone system, sort and distribute mail, file documents, enter data into MAS90 system \\r\\n
- Greet customers and send out promotional material \\r\\n
- Update postage machine and copiers, order necessary supplies \\r\\n
- Create and update spreadsheets of client address using Excel and Access
January 2008 Glenmede Trust Company Wilmington, DE Administrative Assistant
Answer multi-line phone system, sort and distribute mail
- Greet customers and ensure exceptional customer service
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December 2007 TA Instruments New Castle, DE
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Administrative Assistant
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- Answer multi-line phone system, sort and distribute mail, file documents, update data in SAP \\r\\n
- Greet customers, update addresses to distribute promotional information, photocopy necessary documents \\r\\n
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October 2007 Colonial Parking Wilmington, DE
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Administrative Assistant
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- Sorting, preparing letters and stamping mail to go out \\r\\n
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October 2007 Wells Fargo Hockessin, DE
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Administrative Assistant
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- Answer multi-line phone system and ensure quality customer service \\r\\n
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July 1991– August 2007 AstraZeneca Inc. Wilmington, DE
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Information Associate
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- Manage library periodical database comprised of over 1,000 scientific and business journals. \\r\\n
- Update, maintain, and assist in transferring information into the Aleph Global System. Responsible for the compilation of data and preparation of monthly reports. \\r\\n
- Ensure accuracy in identifying information to ease retrieval by customer base. \\r\\n
- Responded to inquiries and requests on manager’s behalf. \\r\\n
- Coordinate on-site and off-site meetings and logistics (software/AV equipment/etc.) \\r\\n
- Host library tours and conduct orientation of library resources and services to employees. \\r\\n
- Maintain and update international databases. \\r\\n
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Data & Word Processor
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- Provide documentation processing for entire AZ Research team; i.e., Sales, Marketing, etc. \\r\\n
- Assisted with transcription, editing, photocopying, and general clerical support. \\r\\n
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SKILLBASE
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Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook), Journal Management; Aleph Serials and Cataloging; Planet Database; Magic Database; ChemStruc Database; Access Database; eRoom Database; Competitive Disclosures Web page; DAAS Database; Data Entry; Journal Cataloging; SAP; Medisoft
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ACHIEVEMENTS
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- Delaware YMCA Black Achiever Awards Recipient – 2002 \\r\\n
- AstraZeneca Core Team Member for Diversity Initiative \\r\\n
- AstraZeneca Community Volunteer – Read-Aloud Program, Mentor, Children & Families First and Tutor \\r\\n
- AstraZeneca AZAAN Member – coordinated logistics for on-site meetings, and provided administrative support for brochures and handouts \\r\\n
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CERTIFICATIONS
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- 2009-2011 CPR/First Aid/AED National Safety Council \\r\\n
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