Teller

Posted on: 2010-08-25

San Diego, CA 92064 * (858) 231-4901 * [email protected]

           * Accounting major- San Diego City College

    Expected transfer date Fall 2011

                                  Associate’s Degree in Business Spring 2011

                                     3.72 GPA     

          * VITA Tax Certification (2009)

Over 8 years of experience in the following corporations and institutions:

Teller                                                                                                                                  June 2007-Aug. 2009

* Performed customer transactions such as deposits, withdrawals, and loan payment processing.

* Accessed computerized financial information to answer general questions as well as those related to specific accounts using Visual Banker software.

* Maintained daily cash balance using calculator and banking software.

* Performed scheduling of employees using Microsoft Excel.

* Maintained a current knowledge of new and existing monetary related products and services.

* Exceeded customer service expectations.

* Provided excellent customer service in completing transactions efficiently and in a professional manner.

* Achieved referral and product sell milestones for each month.

H&R BLOCK                                                                                                                         San Diego, CA

Receptionist                                                                                                                     Jan 2007 & 2008

* Performed general office duties such as filing, answering telephones, and handling routine correspondence.

* Scheduled appointments for tax professionals using Microsoft Excel.

Trident                                                                                                                         San Diego, CA

Assistant Manager                                                                                                          Jan 2004 – June 2007

* Performed general office duties such as answering telephones and handling routine correspondence.

* Maintained daily cash balance using calculator effectively.

* Performed routine product order and sell.

* Scheduled appointments for customers.
* Exceeded customer service expectations.

CVS                                                                                                                              San Diego, CA

* Handled orders and cash, check, credit card, and debit card payments.

* Maintained daily cash balance using calculator effectively.

* Processed merchandise returns and exchanges.

* Responsible for answering high volume telephone calls. 

* Exceeded customer service expectations. Received award for best customer service.

Proficient in Microsoft Excel, Word, Project, PowerPoint, and knowledge of Quick Books.