Clerical

Posted on: 2010-08-02

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Karol Somers, 3 Allard Avenue , New Rochelle , New York 10805 (914) 712-1069 or 914-563-4686 [email protected]

 

Objective To utilize my computer skills and customer service skills in a

                  Challenging supportive work environment.

 

Experience  2008

                   Park Attendant  Dept. of Parks & Recreation     New Rochelle , NY

                   Cleaned beach house and bathrooms

                    Restock supplies

 

                    2006-2008

                    Home health aide    Hugh Doyle Center             New Rochelle, NY

                    Escort patients to doctor appointments

                    Run errands for patients

                    Do shopping and help write correspondence

 

                     2005-2006

                     Telemarketer  Doctors United                             White Plains , NY

                     Made cold calls with potential patients

                     Made appointments with patients

                      Kept track of all outgoing calls

 

                      2004-2005

                      Rebate Inspector   Adecco                                    Yonkers , NY

                      Opened rebate envelopes from various businesses

                      Circled and coded rebates for rejections

 

Related Experience

                      2003-2004

                      Usher                     National Amusements              White Plains , NY

                      Greeted patrons and collected admission tickets.

                      Assisted patrons to find their seats and search for lost items.

                      Monitored and maintained accurate temperature setting for each theatre as

                      well as supervised the starting and ending time of films.

                      Maintained a clean and safe environment.

                   

                      1998-2003              Notifymd/Telestar                    New Rochelle , NY

                      Customer Service Representative/Telephone Operator

                      Assisted customers via phone in selecting catalog mail orders.

                      Placed orders for jewelry, linen and health spa.

                      Provided telephone information from a central office for various companies

                      Operated a computerized telephone.

         Referred to a computerized directory to answer questions or refer customers.

          Maintained a 24-hour communication line between merchants to assist

          them according to their individual needs.

Education  Westchester Community College        Valhalla , NY

                   Associate in Applied Science-Office Technology May 2006

                  

                   Berkeley                                              White Plains , NY

                   Certificate in Business

 

                    Port Chester High School          Port Chester , NY           

                    H.S. Diploma, Business GPA 85

 

Honors  Westchester Community College , Phi Theta Kappa International Honor

              Society.

 

Certificates Certificate in Medical Office Technologies

                    A New Approach to Mentoring

                    Financial Literacy Program

                    Literacy Volunteer Certification

                    Certificate in Home Health Aide

                    Computer Literary Award from New Rochelle Municipal Housing

                    Authority

                    Certificate of Achievement from City of New Rochelle

                    Certificate of Merit from Office of the County Executive ,

                     Westchester County as well as from George Latimer, NYS

                    Assembly.

                    Certificate of Recognition from Steven Horton, NRMHA

 

Volunteer work  Diabetes and Breast Cancer Walkathon