Operations Manager and Business Development Coordinator
Posted on: 2010-07-25
PROFESSIONAL EXPERIENCE
L.E.K. Consulting, LLP: Operations Manager and Business Development Coordinator, New York, NY 2007-Present
- Responsible for the day-to-day operations of the New York office of a global consulting firm
- Establish and maintain client relationships for a variety of industry sectors (including media and entertainment, private equity, aviation, retail and consumer products) in a manner that results in sales meetings, proposals and revenue generation
- Work with high level firm executives to drive key account planning, including sector and account plan development, data capture, and activity reporting
- Development, execute and communicate sales reports for all industry sectors and all US firm partners
- Develop meeting material, proposals, and follow up letters to potential and existing global clients
- Participate in special projects such as developing and directing initiatives to select new US-wide customer relationship management (CRM) system
- Served as the in-house manager of US wide client and account database (included establishing date integrity processes and US-wide administrative training programs)
- Point of contact in New York for worldwide firm initiatives and activities
American Council on Germany: Program Developer, New York, NY 2006 –2007
- Identify Partner organizations in the US and Europe in order to maximize fundraising efforts
- Interact with high-level corporate sponsors and board members regarding organization’s activities
- Responsible for writing and editing correspondence, briefs, and proposals
- Responsible for fundraising through the coordination of various special events. Includes vendor communication, mailings, follow up
- Track all corporate sponsorships, donations, personal contributions, member activities and membership status
United Nations: Project Coordinator, New York, NY 2005-2006
- Plan, manage, promote and execute a UNDP microfinance initiative
- Coordinate fundraising efforts including donor and sponsor research
- Organize all details surrounding a high-level conference at UN headquarters
- Initiate and maintain relationships with UN departments and partnering organizations
- Assist with the writing, creation, and distribution of direct mail pieces to high level government officials
- Responsible for the recruiting, training and managing a team of 100+ volunteers
- Track and assemble all media coverage for special events
L.E.K. Consulting, LLP: Sales and Marketing Assistant, Boston, MA 2002-2005
- Assist the head of Business Development and Business Development Managers to drive key account plans including data entry, and regular and as-needed activity reporting
- Develop and direct initiatives to improve data quality of the US-wide customer relationship management (CRM) system
- Execute all external and internal firm events management, including list preparation, invitation production, on-site coordination, and follow-up activities both in the US and globally
- Assist in miscellaneous activities and discrete projects, including article proofing and editing, website updates, marketing materials preparation, and direct and email campaign support
EDUCATION
Suffolk University, Boston, MA 2005
- Master of Science in Political Science; Concentration: International Relations
Salve Regina University, Newport, RI 2000
- Bachelor of Arts, History; Concentration: Modern Europe
- Bachelor of Arts, Anthropology; Concentration: Archaeology
ADDITIONAL SKILLS
- Microsoft Office (Word, Excel, PowerPoint, Outlook), CRM systems (Siebel Sales, Oracle On-Demand), Adobe Photoshop, Adobe Illustrator, social networking websites, internet research
- Comfortable in fast paced corporate settings, superior written and verbal communication skills, team-oriented mentality and highly professional demeanor, great analytical and problem solving skills, excellent project management skills and meticulous attention to detail
- Familiarity with and working knowledge of spoken and written Spanish