Customer Service Clerk
Posted on: 2010-06-08
LYNN HUMPHREY
1285 South Dunsmuir Avenue
Los Angeles, CA 90019
Cell: 818-675-4018| [email protected]
PROFESSIONAL EXPERIENCE
University of California, Los Angeles Library System 1988-2009
Library Assistant II Arts Library 2008-2009
- Oversaw daily operation of Circulation Desk, providing excellent customer service to students, staff, and faculty
- Discharged and received books and materials, performed book searches
- Assisted patrons with use of library and helped maintain lobby equipment such as computers, printers, and scanners. Answered all pertinent library questions
- Received gift books from various donors. Assisted in shelving and paging tasks
Library Assistant II Access Services Department, Charles E. Young Research Library 2004-2008
- Served as primary staff person at the YRLIS (Young Research Library Information Services) Information Desk
- Answered library and campus-related questions, and performed shelving and barcoding duties
- Provided directional and instructional help to patrons visiting the library
Library Assistant II Library Express (LibEx Mailroom)
2003-2004
- Served as main attendant for UCLA Library Mailroom operation
- Sorted and batched mail, answered phones and operated UPS mail machine
Library Assistant II Southern Regional Library Facility
- Processed books in the Voyager cataloging client and fulfilled paging duties and public service tasks daily
Library Assistant II Acquisitions Department, Louise M. Darling Biomedical Library 1988-2003
- Distributed department mail, handled book returns, and received serials and monographs
- Processed large amounts of book invoices in library database, also chaired meetings
- Performed general office duties of typing, filing, faxing, and answering phone
EDUCATION
California State University, Dominguez Hills, Bachelor of Arts
Los Angeles Urban League Secretarial School, Certificate