Office Manager

Posted on: 2010-03-12

A multi-faceted professional with 17 years of administrative experience, specializing in the areas of sales

and customer service. 

SKILLS SUMMARY____________________________________________________________________

¨Sales & Marketing                          ¨Billing                                   ¨Customer Service

¨Correspondence                              ¨Office Management             ¨Accounting (A/P, AR, Reports)

¨Reports (progress / sales)                ¨ Microsoft Office                 ¨Scheduling

            PROFESSIONAL EXPERIENCE_________________________________________________________

State Farm Insurance, Troy, MI                    Select Staff / Office Manager – P & C, L & H, Bank Certified                                  

State Farm Insurance, Pontiac MI                               Agent Staff – P & C, Bank Certified                                

                                Calculate quotes & bind insurance

                        Provide administrative and sales support

                        Provide Customer Service                                           

                        Process daily bank deposit

   Shred-It Inc, Troy MI                                         Sales & Office Coordinator                                              

                            Provided administrative & sales support for General Manager and Sales Department

                     Processed accounts payable (coding through check generation)

                     Completed reports in Excel & Great Plains     

                     Responsible for National Accounts (invoicing, reporting, reconciling)           

                     Assisted with scheduling interviews, processing new hire paperwork and training staff

            Robert Half International                , Troy MI               Full-Time Salaried Consultant                                         

    Completed assignments for:  Target Corporation, Emerson Process Mgmt. and Ciba Vision

                            Responsible for accounting functions (A/P, A/R, purchase orders, month-end)         

                     Provided support as a purchasing assistant for Target Corporation

                     Processed high volume accounts payable (coding through check generation) 

                     Completed assignments as accounting assistant, office manager and administrative assistant 

         Outsource Marketing, Jacksonville FL     Marketing/Accounting Consultant                                   

                       Assisted with structure of accounting and marketing procedures        

                     Assisted with recruiting, training and managing employees    

                     Provided backup support for leasing and mystery shopping assignments       

Detroit Public Schools, Detroit MI                               Accounting Clerk                                                                

                       Responsible for accounting functions (A/P, A/R and reconciliations)

                     Processed & approved applications for assistance      

                     Responsible for product ordering and inventory         

EDUCATION__________________________________________________________________________

    Baker College                                    8/2006 – Present                                 Dearborn (Kaplan) Financial    2/2009 – 2/2009    Business Management Program      3.79 GPA                                              Completed (L & H Licensed)                                                                                                                                                                                                                                                 Dearborn (Kaplan) Financial  4/2006 – 4/2006                                  Cass Technical High                 8/1987 – 6/1991

    Completed (P & C Licensed)                                                                            Graduated (Business Administration Diploma)