Lead Quality Control Specialist

Posted on: 2010-03-04

Lisa May

 

[email protected]

 

Objective

To secure a challenging position in a customer service oriented field that will effectively utilize my customer service, computer, and clerical skills.

Skills and

Qualifications

I have a strong work ethic, positive attitude, and perfect attendance record. My strengths include time management, organization, and troubleshooting. I have proficient skills in Microsoft Office programs, including: Word I & II, Excel, Outlook, and Power Point. I can perform administrative and clerical tasks, and I am experienced in customer service. I also have proficient knowledge of medical terminology.

Education

Loveland Hurst High School, Loveland, Ohio

Southwestern College of Business,

­ Medical Coding 2006, CPT & ICD-9 coding

­ Awarded Diploma

Professional

Experience

 

Eastern Personnel Services, Cincinnati, Ohio (University Hospital) 4/07-10/09

 

Lead Quality Control Specialist

·

· Utilized computer database to complete tasks

· Quality control checked all birth certificates and documented mistakes

· Completed internal audits for discharge summaries & operative reports & documented findings

Quality control checked all emergency unit charts and corrected mistakes

 

Pharmacy Liaison, Data Entry, Office Clerk, Receptionist

 

Driver

 

Continental Web Press, Walton, Kentucky 3/03-10/03

Machine Operator

Adecco & Kelly Services

­

­ Created and updated information in Alpha system.

­ Completed various office and clerical duties.

­ Worked as receptionist answering phones and copying contracts.

Contacted physicians to refill prescriptions.Cincinnati Auto Auction

­

­ Communicated with various agencies.

­ Maintained detailed records.

Picked up and delivered vehicles.

­

­ Performed quality control.

­ Maintained equipment daily.

Set up and operated bindery equipment.
, Cincinnati, Ohio 5/04-11/05
, Cincinnati, Ohio 11/05-2/06
Cincinnati, Ohio