GetHiredToday

Manager

Posted on: 2010-02-17

SUMMARY

 

Experienced Manager with proven record of establishing and managing profit and non profit programs, as well as contributing to the company’s growth by hiring exceptional talent, is looking to be a driving force in the success of a challenging, fast-paced and energetic company.

 

SPECIALIZED SKILLS and EXPERIENCE

 

  • Offering 10 years of managerial experience
  • Human Resources Administration Employee Relations
  • Extensive background Recruitment/ Retention
  • Compliance/Employee Training /Performance
  • Development Policy/Manual /Training Programs
  • Organizational and Strategic Planning
  • Program Marketing
  • Contract negotiation and compliance
  • Knowledge of Federal and State Employment Law
  • Daily use of Microsoft Word, Excel, Publisher, Power Point and able to learn new programs quickly

 

PROFESSIONAL EXPERIENCE

           

 Educational Advocate- Educational Advocacy Services              North Shore, Metro West                           2009-Present

  • Conducted trainings on the development of an appropriate Individualized Education Plan (IEP) to

include; social/emotional, vocational, assistive technology, communication, behavioral techniques, travel training development and extracurricular activities in order to provide avenues for successfully integration into the community

 

      Director-Family Resources/In Home Support                                              North East Arc (formerly NSARC)

     2004-2009

  • Administered two state contracted programs, responsible for all aspects of program/case management for 350 clients, administrative, and fiscal allocations
  • Conceptualized, created, organized and facilitated a series of workshops to enhance the growth and knowledge of the clients
  • Reorganized the process for recruitment efforts to reduce employee/program turn over from 60% to 3% by creating and implementing program orientation manuals, rewrote job descriptions and established professional trainings as well as improving communication, between employees and clients
  • Conducted phone and in-person interviews, background/reference checks
  • As a Retention Committee member created new employee performance evaluations, merit increases, employee retention incentives, employee surveys, mediation of staff disputes and grievance procedures in accordance with state and federal laws.
  • Established the setting and achieving of strategic and organizational program goals; quarterly and end of year reporting
  • Trained employees on Administrative on Call Service, Building/Safety Protocol, Receptionist/Customer Service strategies, First Aid and CPR

 

Consultant - Early Childhood Educational Consultant Services       Metro West

   2002-2004

  • Trained child care centers managers and employees on budgeting, programming, curriculum, communication, NAEYC standards, assisted in Corrective Action Plan for the licensing agent and conducted workshops on various topics for staff and parents.

 

Director, KinderCare Learning Centers  

Marlborough, MA                                  

2000-2002

  • Administered the opening of a new $2 million dollar facility, 11 classrooms, licensed capacity 183, employed 65 employees
  • Negotiated with vendors, managed implementation, budgeting, billing, communication, enrollment and case management of clients and employees
  • Implemented compliance with all Federal and State laws governing licensing, employment, payroll and benefits
  • Maintained HR, client database and financial spreadsheets
  • Provided program management, fiscal and Human Resources
  • Responsible for the recruitment, supervision and performance evaluation of employees
  • Provided training to enhance workplace performance at all levels of employees

 

Director, KinderCare Learning Centers                                           Framingham, MA                    

1998-2000

  • Appointed as Director to existing center
    • Provided program management, fiscal and Human Resources
    • Responsible for the recruitment, supervision and performance evaluation of staff.
    • Provided training to enhance workplace performance at all levels of staffing.

 

PROFESSIONAL AFFILIATIONS

 

Certified Director II with the Department of Early Education and Care with the state of MA

Certified Red Cross Instructor

Member of the Federation for Children with Special Needs

Member of Office of Entrepreneurial Development           

 

            EDUCATION AND TRAINING  

 

Director II; Certified by the Department of Early Education and Care; state of MA, # 1663

Family Advocate

 Certified Instructor for the Red Cross

Massasoit College, Bridgewater, MA, Education

Dean College: Franklin, MA, Education

Mass Bay Community College: Wellesley, MA Education

Daily use of Microsoft Word, Excel, Publisher, Power Point, and able to learn new programs quickly