Office Clerk
Posted on: 2010-02-10
QUALIFICATIONS: 4 years experience in the Clerical Industry Able to effectively coordinate multiple tasks Self starter, take initiative to insure job gets done properly and efficiently Determined to excel, willing to take on new challenges and responsibilities Learn new systems quickly, following policies Maintained excellent public relations with customers Productive problem solving techniques Comprehensive knowledge of clerical duties and office equipment Knowledge of Collision Link SKILLS AND ABILITIES: Appointment Scheduling Bank Deposits Basic Office Skills Data Entry CPR Certified Microsoft Word Money Handling Telephone Etiquette Type 55 WPM EXPERIENCE: Office Clerk Answered incoming calls, Scheduling appointments, ordered parts, maintained communication with all insurance companies daily, filing invoices, matched statements with invoices, made bank deposits. Office Assistant Lead/Customer Service Representative Courtesy Clerk EMPLOYMENT: EDUCATION: EVEREST UNIVERSITY CERRO COSO COMMUNITY COLLEGE Medical Assisting, Receptionist, CPR, and Microsoft Word 2007 Certificates of Completion SIMI VALLEY ADULT SCHOOL General Education Diploma REICHENBACH’S AUTO BODY Lake Isabella, CA VONS Lake Isabella, CA GLADSTONE’S 4 POWER Simi Valley, CA URGENT MONEY Simi Valley, CA BALBOA Simi Valley, CA Responded to customer requests, directed and assisted customers in finding specific merchandise, maintained a clean and safe work environment, and thanked customers and welcomed return visits. Greeted and served customers in a timely manner, counted and verified transaction balances, verified bank accounts, maintained accurate records, and worked as a team with coworkers and supervisors. Contacted major business’ to obtain policy renewal information, provided customer care. Answered incoming telephone calls, scheduled appointment, created and made bank deposits, accurately documented client information, organized and stored office files, operated computer, fax, and copy machines, and displayed ability to multitask in a fast paced environment.