Monique Lloyd 2010
Posted on: 2010-01-21
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Monique G. Lloyd
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Summary of Skills Microsoft Office Suite Yardi and Yardi Voyager Eservisys Jenark Typing 35-40 wpm Simplikates Connect System and Eforms Professional Experience September 2009-January 2010-Realty Investment Management Services (RIMSI) Property Manager *Manage day-to-day operations for a 165 unit market rent apartment community. *Supervise support staff of 3 (Assistant Manager, 2 Maintenance Technicians and 1 Housekeeper *Advertising/Marketing *Weekly report package preparation *Rent collections/Delinquency collections *Problem resolution *Supply requisitioning using purchase orders *Process applications through to move in *Make ready and move out inspections *Curb appeal *Work order completion management *Bid Acquisition *Community resource referrals April 2009-September 2009-The Community Builders (TCB)-Senior Property Manager *Efficiently manage the day-to-day operations for two Low Income for Tax Credit properties totaling 165 garden style apartment units. *Oversee two on-site Assistant Managers *Oversee turnover and maintenance efforts for 3 maintenance technicians. *Processing incoming resident applications with the Low Income for Tax Credit guidelines (credit, criminal and eviction history reports, income certifications, and asset verifications) *Maintain Local Housing Authority resident /re-certification records *Maintain property resident records *Rent Collections/Delinquency Collections *Human Resource Functions *Payroll Administration *Resident Recertification *Participate in various levels of property inspections to include REAC and Housing Authority *Vendor Relations *Report completion (weekly, monthly, and annual) *Community resource referrals April 2007-April 2009 Wentworth Property Management-Portfolio Manager *Managing day-to-day operations for multiple high rise condominium properties *Oversee Contracts for goods and services *Review and analyze financial statements and delinquencies *Order emergency repairs on common areas including marinas *Ensure effective maintenance and operation of amenities *Coordinate monthly Board and membership meetings *Make required inspections of common areas and ensure all maintenance standard requirements are being met *Monthly report package preparation *Property styles managed include garden style, townhouse, and Center City High-rise. August 2005-January 2007-Pennrose Management Company-Site Manager *Managing the day-to-day operations of a 104 unit Low Income for Tax Credit property *Financial performance monitoring (Expenditures/Income) *Marketing *Rent Collections/Tenancy hearings *Vendor relations *Daily monitoring of curb appeal *Supervision of maintenance staff (work order completion/turnover completion and emergency repairs) *Coordinating services of on-site contractors *Facilitation of meetings between resident council and local officials *Community resource referrals *Oversee Assistant Manager *Coordination of move ins and move outs Education William Penn High School 1979-1983 Diploma University of Delaware 1983-1985 Wilmington College University 2005 Institute of Real Estate Management Accredited Real Estate Manager Certification (ARM)