Sales Associate
Posted on: 2010-01-05
Danielle Ramsay
Education:
National University online Jan. 2010
Master of Arts in English
GPA 3.90
The Pennsylvania State University Aug. 2006
Bachelor of Arts in English
With highest distinction GPA 3.99
Experience:
The UPS Store, Waynesboro, PA
Sales Associate 9/09- Present
- Meet customer needs with packing and shipping services
- Provide document services such as copying and creating documents and/or photos to fulfill customer requests
ATI Landis Threading, Waynesboro, PA
Utility Machinist 8/06-8/09
- Set up and operated machines used for various operations in making tap and tangential chasers including mills, surface grinders, and thread grinders
- Used micrometers, calipers, gauge blocks
- Asked to participate as a member of the ATIBS Board Development Team in order to effectively display the rate of production and the flow of the work in the tangential chaser department
Dru’s Books ‘n Things, Waynesboro, PA
Sales Associate 4/05-5-06
- Customer service
Nationwide / Colonial Insurance Company, Hagerstown, MD
Class Processor 7/99-3/00
- Provided telephone customer service for Claims Services
- Assigned claims to appropriate adjusters
- Transferred customer claims from WANG to CLASS program
Books ‘n Things, Waynesboro, PA
Hallmark Supervisor 7/96-7/99
- Completed daily reports
- Maintained inventory levels
- Customer service
McDonald’s, Waynesboro, PA
Assistant Manager 10/94-5/96
- Supervised eight employees per shift
- Handled customer complaints
- Trained to run counter, drive-thru, and grill
Leadership Positions:
IAMAW Local Lodge 2530, Waynesboro, PA
Secretary-Treasurer 2008-Present
- Maintain accurate financial and membership records
- Maintain necessary records to meet the reporting requirements of the Labor Management Services Administration, Office of Labor-Management Standards Enforcement
Sigma Tau Delta, International English Honor Society, Penn State Mont Alto
Chapter President 2005-06
- Led book discussion with high school AP English class
- Worked to bring awareness to Liberal Arts
The English Club, Penn State Mont Alto
President 2005-06
- Worked closely with faculty to gear efforts toward recruiting and retaining students in campus’ four-year English degree program
Adult Learners Club, Penn State Mont Alto
President 2005-06
Vice-President 2004-05
- Coordinated events for adult learners on the campus
- Worked to make traditional and nontraditional students feel more comfortable with each other
The Fourth Wall, Penn State Mont Alto college newspaper
Editor-in-Chief 2004-05
- Established campus newspaper, co-wrote charter/constitution
- Marketed ad sales and dealt directly with clients
- Published three full semesters of monthly issues
- Designed and composed newspaper layout (Adobe PageMaker)
- Coordinated editorial staff, writers, photographers, business director
- Worked closely with printer, advertisers, campus administration, faculty, and Student Government to ensure timely newspaper publication, accuracy and relevance of subject matter, and sound financial health of organization
Student Government Association, Penn State Mont Alto
Senate Commuter Representative 2004-05
- Addressed needs of commuters
Academic Awards:
Outstanding On-site Adult Learner 2004-05
2005 Evan Pugh Scholar Award 2004-05
English Program Award 2004-05
English Department Award 2004-05
Harlan Ellison Special Recognition Award 2004-05
President’s Freshman Award 2002-03
Other Activities:
Mount Vernon Chapter N. 398, O.E.S.
Member 2010-Present
Phi Beta Kappa
National Liberal Studies Honor Society
Member 2006-Present
Phi Kappa Phi
Honor Society
Member 2005-Present
Alpha Sigma Lambda
National Honor Society for adult learners in continuing higher education
Member 2003-Present