Relocation Specialist

Posted on: 2009-12-13

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\\r\\n Christina M. Seskey \\r\\n   \\r\\n   \\r\\n

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EDUCATION:

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Robert Morris University, Moon Township, PA                               

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M.S.  in Communications and Information Systems, expected October 2009

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• 3.95 GPA
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B.A. in Corporate Communication, May 2007

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• Active member of Lambda Pi Eta, communication honor society
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• Secured 3.6 overall GPA for graduation with Cum Laude honors
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SKILLS:

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Writing: Television scripts, web content, document design, RFP and proposals.  

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Computer: Microsoft Office, Excel, Word, Power Point, Access, Dreamweaver, Outlook, HTML, Adobe Photoshop, Adobe Acrobat, Microsoft Project and Paint Shop Pro.

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Project Management: Microsoft Project software; experience managing up to 10 people and budgets

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Customer Service: Over 10 years experience providing excellent customer service and support.

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FREELANCE WRITING EXPERIENCE:

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Freelance Writer, January 2008 – Present

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Uplifting Entertainment, Carnegie, PA            

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            KID FIT

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• Wrote topic based scripts for children’s fitness show that piloted on Smile of a Child in February 2008
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• http://www.smileofachildtv.org/watch/schedule_programs.php?p=136)
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DEPUTY DINGLE

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• Wrote topic based scripts for children’s morals and behavior show that piloted on Smile of a Child in May 2009
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• http://www.smileofachildtv.org/watch/schedule_programs.php?p=211)
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Commissioned Writing, May 2009 – Present

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Mobility Magazine / AIReS

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  • Wrote an article on effective communications in the relocation industry
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  • Mobility Magazine Issue October 2009.
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PROJECTS: 

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Project Facilitator – Instructional Media and Design, Spring 2007

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• Facilitated and designed a training web-conference seminar
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• Administered a training seminar to 50+ individuals complete with post-test
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• Demonstrated knowledge of new technologies and their application in education
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Project Manager – Project Management, Spring 2009 

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• Worked as project lead to complete an IT project from start to finish
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• Created RFP and Proposal in 180 page final document presentation
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\\r\\n    Christina M. Seskey                               Experience                              Page Two \\r\\n   \\r\\n   \\r\\n

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WORK EXPERIENCE:

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Partner Operations, Import Relocation Specialist, September 2008 – Present 

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AIReS, Pittsburgh, PA             

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• Import household goods shipments on partner accounts.
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• Handle US custom import clearance of air and sea shipments.
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• Field customer questions on import regulations and guidelines for the US government bodies.
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• Coordinate importation and final delivery of household goods shipment.
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• Maintain communications and schedules between partners, clients, and transferees.
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• Demonstrate project management and leadership skills.
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Reporting Support Specialist, April 2008 – September 2008 

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Lenders Services Inc., Coraopolis, PA            

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• Processed and maintained multiple data spreadsheets that recorded team progress and improvement.
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• Created Standards of Performance documents and memos.
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• Interacted with client managers to improve procedures and performance.
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• Reported product statistics and follow ups on Out of Standard orders.
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• Supported the Client Relations team as customer service consultant.
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• Assisted The Retail Loss borrower program placing orders for HELOC reduction accounts.
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Appraisal Management Operator, April 2007 – April 2008

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Lenders Services Inc., Coraopolis, PA            

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• Managed and maintained appraiser’s appointments, reports, and fees to ensure quality standards.
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• Assisted with many special projects including BPO data entry and appraisal license updates.
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• Communicated via email and phone to obtain status on reports and customer delays.
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• Served as member of the Community Involvement Team
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ACH Customer Representative, August 2007 – April 2008

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PNC Bank, Pittsburgh, PA                  

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• Entered customer data into ACH database
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• Balanced incoming and outgoing ACH Transfers
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• Identified Risk payments and logged appropriately
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• Managed multiple client accounts daily on a results driven basis
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\\r\\n    Christina M. Seskey                               REFERENCES                                Page Three \\r\\n   \\r\\n   \\r\\n

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Karen Metzger

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Team Lead, AIReS

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Ian Syphard

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Marketing Specialist, ABARTA

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Jeffrey Schindel

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Professor, Robert Morris University

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Laura Romeo

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Director, Uplifting Entertainment

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