National Account Manager

 15 years of broad base selling expertise including major account management, new business development, channel management; process reengineering & consulting that aligns with business goals

•  Instrumental in the sales cycle and project deployment involving multimillion dollar contracts
• High level partnering with both internal and external partners.  Selling environments include mid-sized to major multi-national organizations in the Financial Services, Telecommunications, Software, Retail, and Services industries
• Top sales achievement awards

Ultimate team player and a consummate professional with skills in communicating, presenting, relationship building, as well as adeptness at establishing customer confidence. 

Equifax Commercial Solutions

National Account Manager

June 2008 – Present

Successfully manage and build national accounts primarily in the telecom industry.  Introduce solutions that empower customers to mitigate risk, loss, fraud and bankruptcies with current and prospective customers. As well as present solutions that allows growth of customer base with sales and marketing solutions.

• Provide commercial credit and marketing solutions for business to business transactions
• Responsible for managing and growing major national accounts as well as securing new business accounts from targeted prospects
• Consult with some of the country’s largest telecommunication companies in the areas of risk management, portfolio management, customer file analysis and validations, and marketing
• Work directly with senior level executives within all stages of the business cycle
• Strong project management skills key to successful implementation of multi-tiered projects

• Strong background in marketing solutions that empower customers to grow their customer base 
• Creation of business plans and strategies that provide a roadmap for success

 Harte-Hanks - Market Advantage

New business development and account management for database marketing and customer relationship management (CRM) solutions for business to business and business to consumer in the financial, banking, credit unions, automotive and retail vertical markets.

• Successfully managed multi-million dollar territory with existing customers and new business development for mid-tier and Fortune 500 companies on the west coast
• Demonstrated capabilities of database marketing and customer relationship management solutions to prospective customers and up-selling existing customers

• Created business plans for business development to achieve growth goals
• Organized and facilitated meetings with top level executives and business leaders

Responsible for the day-to-day operations of an eight person sales team managing a customer base of 500 mid-tier companies in the financial, retail and business verticals.  Responsibilities included sales forecasting, business planning, performance reviews and team leadership.

• Recruited, managed and motivated an award winning team of eight sales professionals
• Responsible for 500 customers and $7 million annual sales quota
• Performed quarterly employee performance reviews
• Organized and demonstrated new sales training tools for sales team
• Recipient of Presidential Club awards for top regional sales performance

Account management for national and global companies with headquarters on the west coast.  Responsible for uncovering customer needs for sales, marketing, data, credit, and purchasing related business information solutions and services.

• Successfully managed sales territory with annual sales goal exceeding $5 million
• Developed and implemented multi-faceted information solutions for existing and newly acquired customers
• Contract negotiations with procurement and senior level executives to prioritize business scope, timeline, resources, and budgets to successfully meet business requirements on six figure contracts
• Recipient of Presidential Club awards for top regional sales performance