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Skills/Qualification
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- Excellent Customer Service
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- Computer experience: PC, Apple Mac, Microsoft Word, Excel, PowerPoint, Outlook, and OneNote, Apple Works
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- Register and Cash Handling
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- General Phone, Fax, and Copier experience
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Experience
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07/2001 - Present
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Frederick Household – Personal Caregiver
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Camarillo, CA
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- Personal Caregiver to an elderly couple.
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- Assist in appointment scheduling, household cleaning and shopping. Ensure that elderly couple takes prescribed medication according to medication instructions.
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11/2008 – 12/2008
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Kmart – Loss Prevention Associate
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Camarillo, CA
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- Part of the Loss Prevention team. Provided store surveillance by walking through store and analyzing customers. Notified Loss Prevention Manager to apprehend shoplifters when determination of theft was made.
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- Greeted customers and provided customer service.
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09/2006 – 04/2008
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Boston Market – Shift Manager
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Camarillo, CA
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- Interacted with customers by receiving their orders, processing sales and monies, and managing customer issues.
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- Trained and motivated team members. Assisted Store Manager in interviewing and hiring team members.
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- Maintained a clean and safe work environment. Maintained a clean parking lot and building exterior.
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- Unloaded, stocked, and maintained store inventory.
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- Prepared deposits and prepared team members work schedules.
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11/2004 – Present
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Mystery Shopping – Mystery Shopper
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Ventura County, CA
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- Shopped at various retail stores to determine which store associates provide great customer service. Reported findings to supervisor.
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06/2003 – 07/2003
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Footstar – Sales Associate
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Camarillo, CA; Oxnard, CA; Ventura; CA
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- Stocked merchandise and properly displayed them on Footstar merchandise racks.
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10/2002 – 09/2003
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Kmart - Cashier
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Camarillo, CA
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- Greeted customers and provided quick and friendly cashier services. Processed several transactions involving monies, credit cards, and checks.
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Education
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Kaplan University Online
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Fort Lauderdale, FL
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In Progress
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- Bachelors Criminal Justice
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Oxnard College
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Oxnard, CA
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No Diploma
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- General Education – Teaching
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Adolfo Camarillo High School
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Camarillo, CA
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High School Diploma
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- General Education. Member of the Associated Student Body (ASB)
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