Posted on: 2009-11-18
September 2009 - present Dillard’s Cincinnati, OH Area Sales Manager Ladies Dept Sales Manager Ladies Department (Misses, Petites, Women) Responsible for staffing, training, merchandise presentation, inventory control, customer service, and overall retail management Work with 35 + Sales Associates to ensure all department needs are met daily May 2008 - September 2009 Dillard’s Crestview Hills, KY Area Sales Manager Juniors & Accessories Dept Sales Manager of Juniors and Accessories Department Responsible for staffing, training, merchandise presentation, inventory control, customer service, and overall retail management Work with 20 + Sales Associates to ensure all department needs are met daily August 2007 - May 2008 Dillard’s Cincinnati, OH Assistant Area Sales Manager Ladies Dept Assisted Area Sales Manager in all areas of retail management Work to develop and maintain vendor contacts Work with Visual Manager to ensure current trends were reflected in department merchandising February 2007 – August 2007 Lids / Hatworld Cincinnati, OH Assistant Store Manager Assisted in monitoring and controlling profitability objectives of store set forth in company budgets and forecast Performed documentation and recording keeping per the Operations P&P manual Drove sales by delivering excellent customer service March 2002 – November 2007 Luxottica Retail Mason, OH Control Administrator Processed Accounts Payable uploads via Microsoft Excel and Oracle programs Oversaw eight Senior Accounts Payable Processors, reconciled National Accounts Developed programs and macros for successful file uploads, Maintained EDI file database for Tier I client base Education August 2000 –June 2001 ITT Technical Institute Norwood, OH [ Computer Network Systems Information Technology Interests Continued interests in the areas of Customer Service, IT References are available on request.