CUSTOMER SERVICE REPRESENTATIVE

Posted on: 2009-11-11

CURRICULUM VITAE SWAPNA MOB NO:+971509579267 OBJECTIVES: TO SEEK FOR THE POSITION THAT I COULD ULITISE MY EXPERIENCE AND PROVIDE FUTURE CAREER GROWTH WITH ORGANISATION GROWTH STRENGTH: ● Ability to work both independently and in team environment.. ● Aquick learner and ability to adjust in different environment. ● To work efficently under high pressure. PROFESSIONAL EXPERIENCE: CURRENT COMPANY:Al Fardan Exchange,Deira Branch,Dubai,UAE Position:Customer Service Representative Responsibility: Attending Customers, Solving Customer Problems when raised, And Handling Telephone calls.. Joined Date: on 11/02/2009 Period Of Work:Still Working PREVIOUS COMPANY:GOLD FINCH(A BOUTIQUE HOTEL) Position: Front-Office Assitant Responsibility: Check- in and Check-Out Procedure, Handling Reservation, Handling Telephone calls.. Period Of Work: Trained for one and half month EDUCATIONAL QUALIFICATION: DEGREE DISPLINE EDUCATION BOARD YEAR OF PASSING PERCENTAGE (%) BACHELOR OF COMMERCE B.COM Canara College, Mangalore Unversity,Karnataka India 2007-2008 52 12TH STANDARD P.U.C St Mary\'s, Pre-University,Karnataka,India 2004-2005 69 10 TH STANDARD S.S.L.C St.Gerosa High School, Mangalore,Karnataka,India 2002-2003 57 ADDITIONAL QUALIFICATION: 1)One Year Air hostess course in Frankfinn Institute Of Airhostess Training in Mangalore,Karnataka,India COMPUTER PROFICIENCIES: ● Packages : Ms Office 2000,Web Designing,Internet ● Accounting Package : Tally 9.0 Accounting Package Edexcel Galileo and Fedileo EXTRA CURRICULAR ACTIVITIES: Reading books, Swimming And Walking to keep myself fit and healthy PERSONAL INFORMATION: NAME : Swapna Bhaskar BIRTH DATE :31st August 1985 HEIGHT : 5.2 WEIGHT : 50KGS PERMANENT ADRESS : B.S.K Cottage,Near Govt School, Mahakalipadpu,Jeppu,Mangalore-575002 Karnataka, India TEPHONE NO : +971509579267(MOB NO) EMAIL ADDRESS : [email protected] [email protected] MARITAL STATUS : Single NATIONALITY : Indian PASSPORT NO : G7851223 EXPIRY DATE : 01/04/2018 ISSUE PLACE : Bangalore,Karnataka,India VISA STATUS :Employment visa LANGUAGE KNOWN: LANGUAGES WRITE READ SPEAK English Yes Yes Yes Kannanda Yes Yes Yes Hindi Yes Yes Yes Malayalum No No Yes Tamil No No Yes DECLARATION: I here by declare that above furnished details are true to best of my knowledge Place : Dubai Date : SWAPNA