Clerical

Posted on: 2009-11-03

DELLA MAE RICHARDSON-COUNTS 625 NORTHWEST 6TH STREET APT. 2-C WINSTON-SALEM, NC 27101 Email: [email protected] OBJECTIVE: To acquire a part-time receptionist or a part time administration position that will utilize my (10) years of administrative experience. EXPERIENCE: Winston Salem Urban League 2005-Present Winston-Salem, NC Clerical · Winston-Salem State University under the direction of Dr. Linda Nixon Hudson. Duties: Answering phones, providing quality customer service, filing, copying, faxing, and assisting office staff. Administrative Assistant · Housing Authority of Winston Salem (Healy Towers) under the direction of Mrs. Shirley Goodson. Duties: Faxing, copying, balancing and preparing bank deposits; maintaining files, providing quality customer service. Four Brothers, Sunstates Maintenance 1997-2004 Winston-Salem, NC Cashier, Janitorial · Received payment for purchases as cashier and cleaned offices of the GMAC building. Baptist Hospital, Christian Care of W-S, Azalea Garden 1991-1996 Winston-Salem, NC Certified Nurse Assistant, Sitter · Duties included: Assisted with activities of daily living, housekeeping, and taking vital signs. Econoline Insurance Company, Inc. 1991-1991 Winston-Salem, NC Administration Clerk · Filed and assisted manager as needed. Quality Business Consultants, Inc. 1988-1991 Winston-Salem, NC Receptionist · Provided quality customer service, answered four phone lines. Assisted the manager with client projects such as business plans, business start-up, tax preparation during tax season and receiving and distributing refund checks. Wachovia Bank & Trust, Inc. 1973-1981 Winston-Salem, NC Tape Librarian or System Librarian, Group Leader, Utility Clerk, File Clerk, Vault Clerk · Assisted programmers and other staff members. Supervised the activities of 10 CRT operators. Provided quality customer service. Balanced checks to reports. Wrote training manual and filed checks via a checkveyor desk. PREVIOUS VOLUNTEER WORK: The American Red Cross, W-S, N.C.; Saint Benedict Catholic Church, W-S, N.C.; A Christmas Community Project W-S, N.C.; Wachovia Bank & Trust W-S, N. C. (An employee training project); Project Graduation (an all night celebration at the W-S, NC Coliseum for the city and county high school graduates); and Winston Salem State University. EDUCATION: Forsyth Technical Community College, Winston-Salem, NC: Accounting, Computer Technology, Business and others. Programs of completed study: Property & Casualty Insurance, Certified Nursing Assistant COMPUTER EXPERIENCE: Microsoft office Word and Excel, also navigating the Internet