Posted on: 2009-10-04
Skills and Abilities Extensive experience in servicing customers, both in-person and by telephone, in the customer service industry. An independent self-starter. Superior communications skills in dealing with customers, co-workers, and employees. Both verbal and written skills are strong. Well-organized and highly efficient working in a multi-tasking dynamic environment. Ability to plan, organize, and supervise the work of others. Education August 2008–current Trident Technical College Work Experience January 2006-March 2008 BellSouth Handled customer complaint and service calls professionally and accordingly. Was knowledgeable and experienced with all products offered with company and would recommend services when needed. March 2008-August 2008 Lee’s Quick Stop Performed basic cashier functions, such as, receiving and disbursement of money, using electronic scanners, and related equipment. Often involved in processing credit or debit card transactions and validating checks; closing the register, counting down the safe, closing and counting the lottery machine and making sure the store was clean and fully stocked for the next business day. April 2009-October 2009 Wal-Mart I performed in many different areas of the store. I was taught and successfully learned how to zones all areas of the store according to company procedure. Working in Lawn and Garden I would take care of the plants and assist customers as needed. I also worked overnights successfully stocking merchandise in an orderly and timely fashion. I also performed as a cashier when needed. Volunteer Work I have volunteered with babysitting children under the age of three. I also helped to organize and volunteered at Trident Tech’s annual Wine and Auction event. References References available upon request