Posted on: 2009-09-28
Professional Skills • Excel • Access • Quattro Pro • Microsoft Word • Microsoft Outlook • Outlook Express • Microsoft Windows • Schedule Plus • Microsoft OneNote • ADP Timecard Manager • Win Cas • Win Supe • Omni Ticketing System • Desktop Publishing • WordPerfect • FrontPage • Visual Basic • Customer Service Skills • Management Skills • Typing (40+ wpm) • Program Development • Filing/ Editing • Money Handling • Office Machine Assembly, Installation & Maintenance • Computer Hardware Assembly, Installation & Maintenance • Network Design & Setup • Multi-line Telephone Skills Employment History Admission Supervisor September 17- Present Mystic Aquarium & Institute for Exploration Mystic, CT Admissions Representative July 3, 2007 – September 17 Mystic Aquarium & Institute for Exploration Mystic, CT Office Manager October 2006 – May 2007 Gateway Americas USA New London, CT Computer Consulting & Repair September 2003- October 2005 Freelance work Gatineau, QC Computer Technician Internship April 2003 – June 2003 ADDS New London, CT Employment Skills • Supervised and trained 12-24 Admissions Reps • Kept abreast of daily change in promotions • Cash Handling Experience • Distributed Pay checks • Trusted with 10,000 + dollars operating money • Handled multi-line phone system • Prepared annual budget • Populated and maintained databases • Generated spread sheets and correspondence • Provided daily, monthly and yearly reports • Maintained file system • Membership and ticket sales • Strong organizational and customer service skills • Developed training programs • Researched, created & maintained statistical information and reports • Created software accounts • Provided customers with instruction on basic computer use • Designed templates, brochures and office documents • Aided in web-site development • Resolved critical office and computer software/hardware problems • Installed and maintained software and hardware • Effectively established connections with grantors • Ability to follow instructions well and make decisions with no supervision • Maintained all record-keeping procedures Education Associates Degree September 2008-Present Three River’s Community College Norwich, Connecticut Computer Support Technician Degree September 2001 – June 2003 Western Quebec Career Center Alymer, Quebec Office Technology Program/Secretarial Specialty 1999 - 2000 Western Quebec Career Center Aylmer, Quebec Additional Training Starting a Non Profit: Board Responsibilities Connecticut Center for Non-Profits Hartford, CT Starting a Non-Profit: Myths & Realities Connecticut Center for Non-Profits Hartford, CT Excel I & Excel II Stonington Continuing Education Stonington, CT Volunteer Work Executive Board Member, Secretary Gateway Americas USA, New London, CT Tutor, Western Quebec Literacy Foundation Outaouis Region, Quebec