Sales Associate

Posted on: 2009-08-14

OFFICE MANAGER QUALIFICATIONS PROFILE A highly motivated and enthusiastic professional, offering a successful track record of progressively increasing responsibility and demonstrated strength in managing multiple projects efficiently. Committed to contributing and enhancing immediate goals by providing comprehensive, high-quality support to clients, management and other departments of a growing organization. Demonstrated in-depth expertise in organizing reports, programs and strategic initiatives with outstanding results. TECHNICAL SKILLS: Word | Excel | Access | Publisher | PowerPoint | QuickBooks | Goldmine | MAC | PC | PCPOS Systems CAREER BACKGROUND MACY’S INC.  BURLINGTON, WA 2008-PRESENT SALES ASSOCIATE / RAMP Hired as RAMP and promoted within three weeks as Sales Associate responsible for supporting peers and customers while maintaining displays AN EXTRA SET OF HANDS SAN FRANCISCO,CA 2006-PRESENT OWNER Acumen and trustworthy who renders personal and office assistance to a variety of clients at home, vehicles and offices WORLD GYM SAN FRANCISCO SAN FRANCISCO, CA 2007-2008 EXECUTIVE SECRETARY TO THE OWNER/FRONT DESK MANAGER Led and guided customer service team; developed and maintained vendor relationships; and implemented policies and procedures that improved performance, attendance and customer ratings while conducting inventory and overseeing Pro Shop. Managed and developed the assigned budgets; coordinated accounts payable and receivable, payroll, including building and office equipment maintenance and repairs; scheduled calendars, meetings and travel arrangements; conferred with other department heads to complete projects; recorded HR files; wrote and posted job openings; interviewed and hired front desk staff; and prepared monthly sales and other reports as needed PRESIDIO LASER MEDICINE (P/T INDEPENDENT CONTRACTOR) SAN FRANCISCO, CA 2007 RECEPTION/FRONT DESK/PERSONAL ASSISTANT Addressed clients’ concern; maintained and updated patient charts; answered phone calls; ensured excellent customer service was rendered; managed retail sales; and handled the accounts payable and receivable CINDY S. YAU, ESQ. (P/T INDEPENDENT CONTRACTOR) ATTORNEY AT LAW SAN FRANCISCO, CA 2006 ADMINISTRATOR (SHORT-TERM) Rendered general administrative support to a small law office; helped in preparing living trusts, bankruptcies, divorces and immigration paperwork. Responded to phone calls; scheduled appointments; organized legal filings, researches and client records; and coordinated accounts payable and receivable LIGHTGOD.COM SAN FRANCISCO, CA 2005-2006 OFFICE/BUSINESS MANAGER (SHORT-TERM) Provided hands-on management to the wholesale distributor of lighted and branded novelties; assigned with the entire aspects of sales and order fulfillment. Managed customer service, accounts receivable and accounts payable while coordinating all corporate orders. Involved in planning and implementing projects to ensure that everything was on time and within budget. THE EDGE HEALTH & FITNESS CENTER EXTON, PA 2004-2005 FRONT DESK MANAGER Performed front desk functions, including but not limited to the establishment of health club catering to local business executives and families. Led overall aspects of customer services and accounts receivables while handling inventory procedure, which decreased shrinkage by 90%. GARVIN ENTERPRISES EVERETT, WA 2000-2001 OWNER/OPERATOR Established a network marketing company that sold financial seminars. Managed the entire aspects of the business, including the recruitment and training of other marketers. AAA OF WASHINGTON BELLEVUE, WA 1999-2000 INVENTORY CONTROL SPECIALIST (AUTOMOBILE CLUB OF WASHINGTON STATE-CORPORATE HEADQUARTERS) Oversaw the overall maps, tour books and tickets for 14 remote service centers along with the scheduling and statewide inventories. MAIL CENTER SPECIALIST Organized all corporate mail, tracked all shipments and coordinated monthly reconciliation of UPS and FedEx accounts. EARLIER CAREER INVENTORY CONTROLLER, DDD ENTERPRISES REDMOND, WA 1997-1998 SECRETARY, RICH’S NORTHWEST MOBILITY SNOHOMISH, WA 1995-1997 EDUCATION TRAVEL SECRETARIAL PROGRAM, GRIFFIN BUSINESS COLLEGE  SEATTLE, WA BUSINESS MANAGEMENT PROGRAM (GPA: 4.0), SKAGIT VALLEY COLLEGE MOUNT VERNON (Certificate in Supervisory Basics; Member, Delta Epsilon Chi)