Posted on: 2009-07-18
Summary of Qualifications______________________________________________________ Experienced Retail Professional with 10+ years of experience consistently meeting and exceeding customer expectations and company goals. Core competencies include customer relations, staff development and supervision, purchasing, merchandising, inventory control, shipping & receiving and special event staging. Employment Experience____________________________________________________________ The Creek H-D Dalton, GA October 2005 – June 2009 The Creek H-D Roswell, GA July 2002 – August 2005 Retail Asst. Manager/General Merchandise Associate/Shipping & Receiving Clerk for a fast paced, high volume Harley-Davidson dealership. Retail Supervisor Responsibilities: v Oversee daily department operations including cash handling, reconciliation and night deposits. v Monitor productivity of department personnel and provide training for new hires. v Maximize sales by providing superior customer service. v Update and maintain store website and process all internet orders. v Utilize visual merchandising skills on displays and product placement to attract customers and increase profitability. v Generate reports to monitor inventory, identify discrepancies and make necessary adjustments. v Assist Marketing Director with promotion and staging of special events, open house, charity functions and concerts. Shipping and Receiving Clerk Responsibilities: v Accept, unload and sort incoming shipments by department. v Verify purchase orders against pack list for accuracy and enter data into accounts receivable, including any shortages or overages. v Unpack and inspect merchandise for damages received in transit and process accordingly. v Assign bin locations, category codes and pricing and route merchandise to area designated. v Prepare outgoing orders for shipment and process via UPS, USPS or DHL and maintain necessary documents for shipping records. v Approve completed invoices for payment and forward to Accounts Payable. Additional Work Experience: Allen Allen USA September 1988 - October 1990 San Diego, CA Retail Associate Rich’s Men’s Store May 1985 – July 1988 Lenox Square Mall Atlanta, GA Regency Collection Asst. Manager References Available Upon Request Computer Skills MS Word & MS Outlook, Lightspeed P.O.S. System