Hostess

Posted on: 2009-06-21

EMPLOYMENT HISTORY Fogo de Chao | www.FogodeChao.com | Philadelphia, PA | 08/08- Present | Hostess Maintain the reservation book; Seat tables; Check coats; Polish furnishings. Maintain clean work area; take gift card orders, Maintains constant attention to the entrance of the restaurant and welcomes all guests using the appropriate greeting while following customer service standards, Records customer reservations and/or seating times in a consistent manner providing the highest quality of service to the customer at all times. Outback Steakhouse | www.OutbackSteakhouse.com |New York, NY | 06/08-8/08 | Hostess Ensure guest comfort and hospitality. Review the menu items to guest. Putting together serving chart; Maintaining a clean work area; Seating guest; Responsible for the receiving and seating of guests and performing a variety of other tasks including processing orders, refilling beverages, setting tables, and cleaning eating/serving areas; performing all other responsibilities as directed by the business or as assigned by management. Carey Limousines - Philadelphia Branch | www.Carey.com | Philadelphia, PA | 10/07-Present | Travel Coordinator Greet clients traveling through Philadelphia International Airports and connecting them with ground transportation; Assist in providing transportation for groups during events and gatherings; Provide exceptional customer service to internal and external clients: Responsible for arranging details of client trips such as passenger & crew ground transportation; Maintain up to date travel profiles; Responsible for arranging all client movements to and from airlines to hotel, as well as Town Car, Limousine, and Bus. COMsource | 10/07-Present | Data Entry & Management Specialist Project involves retrieving and organizing data for the launch of a Jewelry database; Met a weekly processing quota as set by management; Responsible for activities and results of those activities specifically assigned and agreed upon; Performs orderly additions and/or changes to the database as requested by Database Supervisor; Performs analysis and data cleansing of database; Assures the timely completion of the database projects assigned. Buffalo Wild Wings Grill and Bar | www.Buffalowildwings.com | Brooklyn, NY | 11/06-08/07 | Server A member of the Level 1 service team responsible for launching the Brooklyn branch of the BWWGB franchise; Provided dining service for patrons including; food and beverage serving, pre-bussing, maintaining cleanliness of my serving area and accepting payment; Assisted team members throughout busy times to improve workflow and customer service; Responsible for parties including as many as 50 customers; Worked large events, including the Super Bowl and NBA finals. Party City | www.Partycity.com | Laurel, MD | 09/04 to 01/05 & 09/06-10/06 Sales/Customer Service Associate Fulfilled the needs of customers by providing appropriate level of expertise, stocked merchandise, answered phones and provided customer service. EDUCATION Temple University, Philadelphia, PA 9/2005 to Present, Major: Film BUSINESS / COMPUTER KNOWLEDGE Microsoft Word, Microsoft Publisher, Microsoft Excel, Microsoft Power Point AWARDS AND HONORS - National Honor Student 2001-2004, Espri Dicor 1999- Award for orchestra performance, Orchestra 1998-2005 VOLUNTEER AND COMMUNITY SERVICE - 01/05 - Happy Helpers for the homeless- feeding the homeless in Baltimore., 11/04 - Assisted in restoration of a shelter for battered women., 04/02 - Read books to children at Laurel Regional hospital.