Data Entry/Shareholder Relations Assistant

Posted on: 2009-06-05

BRENDA L. STANFORD SKILLS, OFFICE MACHINES, and SOFTWARE Typing (55-60+ wpm); Data Entry (10,000+ kph); excellent Customer Service skills; strong interpersonal, oral and written communication skills with strong attention to detail; ability to navigate the internet; organized with ability to meet deadlines while working in a fast pace environment; Ability to work well independently and as part of the team; Proficiency/Knowledge in Microsoft Office 2000 and 2003, Word, Excel, Power Point; Windows 2000 and XP Operating System. Proficient in trouble-shooting Word Documents; Familiar with Window Vista, Microsoft Access; Outlook; WordPerfect 8 and higher; Security Tracker application; Interwoven File Site; PC Docs; Juris billing software; Textbridge; Adobe Acrobat; Delta View black line application; Edgar Ease Electronic Filing (formatting in ASCII); LexisNexis; Visio 6.0; Photoshop; NERO/ROXIO (CD/DVD burning/video and graphic editing software); 10 key machines. EMPLOYMENT Data Entry Clerk/Assistant Shareholders Relations 1/06 - Present Topaz Kessler Meltzer & Check LLP Radnor, PA I am currently working as a Data Entry Operator and Assistant within the Securities Startup Department. In this position my duties include creating/imputing data from financial statements into Excel and Access while maintaining accuracy and proficiency; assist with coordinating various projects as needed including investigative research and client interactions; assisting Shareholder Relations Coordinator with client follow-up and inquiries through phone and email contact. I also assist end users with questions pertaining to word processing and troubleshooting document production issues within the department (Word & Excel). Some secretarial duties may include typing correspondence, filing, faxing, scanning, mailing, and other light clerical duties if needed. Event Operations 7/03-Present Philadelphia Eagles Philadelphia, PA This is a seasonal position for the Philadelphia Eagles. My duties include and are not limited to greeting guest (up to 70,000 per event); collecting and examining tickets; identifying and resolving issues related to guests who do not have tickets; are inebriated or who appear to be disorderly through appropriate personnel; escorting or directing guest to seating areas, or assisting guest with inquiries pertaining to the stadium. I also help with Quality Control when needed. Team Leader Volunteer 10/99 - Present Philadelphia Cares Philadelphia Region As a Team Leader Volunteer I volunteer and Solicit teams of volunteers for various one-time and ongoing assignments/events throughout the Philadelphia region based on time and availability. Word Processor/Satellite Secretary 6/97 - 5/04 Dechert LLP Philadelphia, PA In this position my duties included creating and revising documents while complying to firm’s format, working in a team environment, provided out-of-center secretarial support to attorneys as requested, learning new software packages as needed, proofreading each document for accuracy, routing documents to attorneys/employees upon completion, making copies when necessary and performing other assignments as required, using advanced application proficiency in WordPerfect, Word, PowerPoint, Excel, and Visio. Desktop publishing assignments included creating and revising PowerPoint presentations and Visio charts. I worked in various word processing applications, relational databases, and graphics packages to assemble, manipulate and/or format data and reports as well as trouble-shooting problem Word documents. I created and edited TOAs and TOCs; cleaned up scanned documents with the use of related application; redlining with Delta View; mail merges; dictation typing from various authors while meeting deadlines. I formatted documents in Edgar Ease for electronic filing (in ASCII); traveled to assist with desktop floor support to end users during rollover into Microsoft Office Windows Operating Systems. I also worked as the firms’ first third-shift coordinator for 3 years. In this position I assisted with the coordination of workflow for the evening word processors and assumed the workflow left from 2nd shift word processors, logging in WP jobs, discussing specifics and deadlines, assigning to staff. Secretarial duties included composing and typing routine correspondence, memoranda, and reports, time entry, operating standard office equipment (fax, copier, shredder, postage machine, etc.) as well as phones, scanning, and travel arrangement. Document Conversions 11/96 - 6/97 Dechert LLP Philadelphia, PA In this position my duties included conversion of documents from WordPerfect 5.1 to Microsoft Office Windows applications using strong formats with complex charts and forms. I converted and formatted documents from Adobe PDF into Word along with charts, and graphs. I also assisted IT personnel with floor support to end-users during conversion rollouts in-house and at firm other locations. EDUCATION Skillsoft Online Courses (Microsoft Certification) 7/05 - Present Diploma in Secretarial Science 8/92 - 9/93 Center for Innovative Training and Education (C.I.T.E) Philadelphia, PA Secondary High School Diploma 6/92 Philadelphia School Board Philadelphia, PA Diploma for Office Specialist 11/84 - 9/85 Palmer Business School Philadelphia, PA