Data Entry/Customer Service/Clerk

Posted on: 2009-05-08

Patricia Bocek 1152 North Citron Lane, Apt B Anaheim, CA 92801 Phone: (714) 780-0425 Email: [email protected] CAREER OBJECTIVE To obtain an entry-level Clerical position PROFESSIONAL EXPERIENCE Prospect Medical Systems Santa Ana, CA 11/1996-10/2006 Data Entry/Customer Service/Clerk · Used proprietary software to enter customer information for expeditious claims processing · Contribute to claims being processed in a timely manner · Maintained health plan and customer information and changes · Perform receiving and making phone calls · Distributed company mail · Handled customer filing · Prepared and processed member information and contact provider reports · Verified members’ eligibility · Handle special projects SKILLS AND QUALIFICATIONS · Knowledge of Microsoft operating system, which includes Word, Excel, and Power Point · Ability to multi-task. · Accurate data entry typist · Experience customer service provider for 25 years EDUCATION Certificates in Medical Insurance Billing and Coding · Medical Core · Medical Billing Theory · Medi-soft · Medical Coding · Certificates in Business Technology Certificates in Business Technology · Microsoft Word · Excel · Power Point