Staffing & Scheduling Manager

Posted on: 2009-05-06

SHARON WARREN ------------- Relocating to Clearwater, FL Scheduling & Staffing Manager with extensive experience in staff management, hours utilization and payroll expense control. Ability to adapt and succeed in rapidly changing work environments. Strong leader with administrative, organizational and communication skills. Detail oriented, analytical and strategic thinker. Ranked as top performer. PROFESSIONAL EXPERIENCE Macy’s Inc. October 1992 - Present Staffing & Scheduling Manager-Macy’s Roosevelt Field, NY September 2007-Present * Oversee the staffing and scheduling process for the largest Macy’s branch store ($160 million annual volume) * Determine strategy to maximize store execution of staffing and scheduling for 750 regular associates, to achieve sales, service and profitability goals. * Manage all aspects of staffing and scheduling for 1250 associates for six week peak Holiday time frame. * Maintain integrity and accuracy of company automated scheduling system. * Manage a staff of over 100 contingent associates-assign temporary placements based on the needs of the business. * Recipient of Regional Staffing Manager of the Year Award for 2008 * Number one in Hours Utilization in the region for 2008. Staffing & Scheduling Manager-Macy’s Commack, NY July 2007-September 2007 * Oversaw the staffing and scheduling process for a $31 million annual volume store. * Determined strategy to maximize store execution of staffing and scheduling for 200 regular associates, to achieve sales, service and profitability goals. * Maintained integrity and accuracy of company automated scheduling system. * Managed staff of over 40 contingent associates - assign temporary placements based on the needs of the business. Group Sales Manager – Macy’s Smith Haven, NY June 2002-July 2007 Group Sales Manager – Macy’s Commack, NY August 2001 – June 2002 Group Sales Manager – Stern’s Commack, NY October 1992-August 2001 * Main areas of responsibilities included Women’s Ready-to-Wear, Home & Jewelry. * Drove sales by motivating associates to deliver outstanding customer service. * Maximized sales by executing excellent merchandise presentation. * Coached and counseled associates in optimal selling behaviors. * Trained associates in product knowledge to offer better service to customers. * Trained associates on a storewide level on new register systems. * Part of store’s conversion team to successfully manage change-over from Stern’s to Macy’s EDUCATION * AAS – Ornamental Horticulture, SUNY Farmingdale, NY 1973 – 1975