Office Manager

Posted on: 2009-04-28

TORRY SCHAFFER 242 Waltham Street, Unit B Hammond, IN 46320 Cellular: 773-905-3038 [email protected] Summary Office Manager and Administrative Professional with more than 20 years experience; adept at working in fast-paced environments demanding strong organizational, leadership and interpersonal skills. Committed to excellence in serving clients and successfully resolves conflict. Ability to multitask effectively; ability to work with teams and different personalities. Good communication skills and resourceful in organizing and completing projects. Experience researching and providing services for clients. Areas of Expertise • Effectively reduce the Company expenditures by researching, organizing information, and answering complaints for court, Office of The Attorney General, and Better Business Bureau. Supervise one Secretary and Manage client account expenses. • Demonstrate ability to meet the needs of clients, dependable, hard working, reliable, and punctual. • Competent using software including: Windows, Word, Excel, PowerPoint, Outlook, E-mail, and the Internet, Type 45 WPM and File. Experience J.R. Kent Construction Company Chicago, Illinois November 1999 to Present Office Manager • Provide assistance to the President and handle all confidential matters • Supervise one Secretary • Manage client accounts by tracking funds received and expenses paid, authorize material purchase orders made by subcontractors, multi-task projects in a professional and timely manner, assist clients with temporary housing, hotel stay, financial advancement, etc. • Set-up and track funds received from Mortgage or Insurance Companies • Prepare and file contractor’s liens, answer all complaints against the company, and prepare documents to pull permits in Illinois and Indiana areas. Hammond School Administration Hammond, Indiana August 2005 to December 2007 Substitute Teacher • Followed directions prepared by Teacher and made lessons ready for students • Managed a classroom of 20-30 students and taught a variety of subject matters • Modeled and assisted students (all grade levels) in Reading, Math, Language Arts, Music, Gym, etc., gave directions to students for homework assignment(s) due the following day Central Baptist Family Services Chicago, Illinois May 1988 to October 1999 Secretary • Accompanied Caseworker and child(ren) to prison visits, gathered information and assisted Caseworkers in preparing, locating, and expediting services for clients • Typed reports for Juvenile Court, Court Hearings, and opened/closed DCFS files • Received telephone calls and took messages • CBFS Liaison for Juvenile Court: Tracked and documented court dates for Kinship Care Program (200 plus cases), prepared in final form to be utilized by staff Education Calumet College of St. Joseph Whiting, IN • A.S., Paralegal Calumet College of St. Joseph Whiting, IN • Education Department South Suburban Family Shelter Homewood, IL • Domestic Violence Training (40 Hours) References Available upon request