Quality Assurance Analyst

Posted on: 2009-04-17

Keturah Beard Phone (773)704-5870 Email [email protected] Objective: To establish myself in a growing company to utilize my information processing, analytical problem solving, and IT administrative skills with an opportunity for learning and advancement. Computer Skills: MS Excel MS Access MS Word MS Power Point MS Outlook SAP PeopleSoft LotusNotes Assembler HTML Cobol I&II RPG I & II JCL Basic Employment History: Employer: Teksystems @ General Growth Properties Title: IT Quality Assurance Specialist Location: Chicago Duration: 08/2008 – 11/2008 Job Duties:  Primarily to create and execute manual test scripts for User Acceptance Testing, log and track issues, and work with development staff to reproduce problems and verify fixes.  Test the product for compliance. Gather information and assist in making release readiness decisions. Validate compliance to the development methodology.  Analysis, design, creation, execution, and documentation of test scripts.  Interface with engineering staff to identify testable features of the design and review requirements and engineering documents to prepare system test documents.  Assist Quality Assurance Manager in reviewing business, functional, technical requirements, designs and checking over 200 software applications for reliability and readiness for final sign-off prior to the move to new location .  Interface with project management throughout Software Development Life Cycle. .  Updating daily and weekly test completion status.  Communicating to the Software QA Manager and proactively working to resolve any issues Employer: Accenture HR Services Title: Payroll HR Transactions Specialist Location: Chicago Duration: 05/2005 – 05/2007 Job Duties:  Process and input data for new hires, rehires, terminations, promotions, salary, bonuses, merit increases, relocations, etc, in an HRIS system using SAP and PeopleSoft.  Monitor and maintains administration center request via request tracking system and ensures requests are completed in a timely manner using Lotus Notes, and Taleo.  Conduct personnel data entry and data verification, audit data entry for accuracy and make needed correction using SAP, Excel, and Access.  Process and submits mass uploads, research discrepancies and respond to questions from employees and clients using Lotus Notes .  Deliver team status report and quality tracking reports to lead as well as complete quality review of transactions per original request using Excel and Pivot Tables.  Run reports and queries for distributing to team using Excel and Pivot Tables.  Coach inexperienced team members and provide first level advice on procedures and work methods. Employer: Temporary Agencies companies included: ABN AMRO, Aon, Citibank, Title: Project Coordinator, Technical Associate, Quality Control Specialist. Location: Chicago, IL Duration: 07/2003 – 11/2004 Job Duties:  Extracting, manipulating, and analyzing large volume of data needed for reporting, and converting data from Cobol copy books into Excel spreadsheet and then to Access database.  Improve format and process for completing data flow diagrams.  Assist in creating a data flow diagramming process that integrates with new program.  Entering, editing and updating information into the Access database and Excel.  Collecting large volume of data from Win Zip files for data manipulations.  Assisting two human resource specialists with administrative duties.  Bank reconciliation and processing mortgage loan documents for loan processors. Employer: BPS Staffing @ Ameritech Title: Systems Consultant Location: Chicago, IL Duration: 08/2001 – 08/2002 Job Duties:  Maintaining large Access database and Excel spreadsheet for logging and tracking information.  Administrative consultant for network engineers.  Verifying available equipment and approving request for design for the network engineers for phone installations. Employer: Personalized Staffing @ Robert W. Baird Title: Accounting Control Specialist Location: Chicago, IL Duration: 07/2000 – 07/2001 Job Duties:  Processing and distributing expense reimbursement checks for bankers and analysts.  Maintaining Access database and Excel spreadsheet for logging and tracking information.  Converting large volumes of data for system conversion from Access database to PeopleSoft. Education: School: Southern Illinois University Carbondale, IL Degree: BS – Advanced Technical Studies Date: 08/1991 Degree: AS – Computer Information Processing Date: 05/1991 Entrepreneur: Independent Travel Agent w/ProTravel Network Independent Beauty Consultant w/Mary Kay Cosmetics