Regional Property Manager

Posted on: 2009-04-16

Stephanie J. Miller, CPM\\r\\n9940 NW 46th Court email: [email protected]\\r\\nSunrise, FL 33351 Cell: (239) 340-1882\\r\\n______________________________________________________________________\\r\\n\\r\\nI am a Certified Property Manager with extensive hands-on experience managing and maintaining residential properties. I am seeking a position with a growing and progressive organization. Key skills are:\\r\\n\\r\\n The ability to quickly analyze problems and implement solutions\\r\\n Excellent communication, training and presentation skills\\r\\n Energetic, flexible and adaptable\\r\\n Motivational, results-oriented leader\\r\\n\\r\\nACCOMPLISHMENTS:\\r\\n\\r\\n• Took flagship community from default to highest cash flow in company\\r\\n• Increased rents by 57% \\r\\n• Coordinated, budgeted and supervised $6 million renovation program under budget by 2.7%\\r\\n• Supervised application for and successful implementation of $500,000 in drug elimination grant funds from HUD.\\r\\n• 75% of my projects earned Superior or Above Average HUD Management & Occupancy Review ratings \\r\\n• Replaced 60% of site staffs with better-qualified, results-oriented professionals.\\r\\n• Successfully turned decades-long poor performers in East Coast Region into successful, profitable communities\\r\\n• Improved customer service ratings to 99%\\r\\n• Maintained excellent curb appeal, winning 13 local and company landscape awards \\r\\n• Established Regional training manual, safety training program, workplace violence prevention program and emergency action plans for each community.\\r\\n\\r\\nEXPERIENCE: \\r\\n\\r\\n1995 to May 2008\\r\\nTHE GENE B. GLICK COMPANY, INC., St. Petersburg, FL\\r\\nRegional Property Manager\\r\\nStarted as a Property Manager, then promoted to Regional Manager. Responsible for 8 projects totaling 1830 units in four states with annual operating budgets $9.8 million. Supervise a staff of 59 employees. Prepare budgets; analyze financial statements and direct cost management. Coordinate with HUD offices in four states to ensure compliance. Conduct market evaluations and direct marketing efforts.\\r\\n\\r\\n1985 to 1995\\r\\nTHE MARK WINKLER COMPANY, INC., Alexandria, VA\\r\\nProperty Manager\\r\\nStarted as a leasing agent, promoted to Assistant Manager, Resident Manager and finally Property Manager of multi-site communities. Established first Fair Housing training program, Policy and Procedures, Safety and computer skills. Developed marketing plans for my portfolio as well as a 2612 unit community. Supervised a staff of 42 on three properties.\\r\\n\\r\\nPROFESSIONAL:\\r\\n• CPM – IREM #017308\\r\\n• Fair Housing Coordinator – NAHMA\\r\\n\\r\\nEDUCATION:\\r\\nNORTHERN VIRGINIA COMMUNITY COLLEGE, Alexandria, VA\\r\\n(Attended)\\r\\n\\r\\nPENNSYLVANIA STATE UNIVERSITY, University Park, PA\\r\\n(Attended)\\r\\n\\r\\n\\r\\n\\r\\n