Administrative Assistant

Posted on: 2009-04-14

1821 SUMTER STREET • GEORGETOWN, SC 29440\\r\\nPHONE (843)344-8196 • E-MAIL [email protected]\\r\\nJOYCE L. WHALEN\\r\\nOBJECTIVE\\r\\n To obtain an Administrative Assistant position where I can use my computer and clerical skills. I have a great deal of experience as well as being a quick learner and believe I would be an asset to your company.\\r\\n\\r\\nPROFESSIONAL SKILLS\\r\\n Microsoft Office (Word, Excel, Access, PowerPoint, Outlook, Publisher, Multiple In-House Camera Systems, etc.)\\r\\n Microsoft XP Home Edition\\r\\n Windows Media Player\\r\\n Telephone Skills  Filing\\r\\n Typing (47+ wpm)\\r\\n General Office Procedures\\r\\n Customer Service Skills\\r\\n Quickbooks\\r\\nEMPLOYMENT\\r\\n 2/3/2009 – present Saint Frances Animal Center Georgetown, SC Administrative Associate\\r\\n Answer Multi-line Telephone\\r\\n Take payments using Quickbooks\\r\\n Make Deposits using Quickbooks\\r\\n Donor Perfect \\r\\n Clerical Duties: Computer Skills (Microsoft Word, Excel, Access, PowerPoint, Internet, etc.)\\r\\n Customer Service\\r\\n Timecards (figure hours)\\r\\n Donation Receipts and Letters\\r\\n Process Mail Daily\\r\\n Daily Log of Visitors, Phone Log, Stray Dog/Cat Intake Log, etc.\\r\\n\\r\\n3/2008 – 8/2008 DeBordieu Colony Community Association Georgetown, SC \\r\\nAdministrative Assistant to Chief of Security\\r\\n Issued Barcode/Decals to Property Owners and Contractors\\r\\n Customer Service\\r\\n Answered Multi-line Telephone\\r\\n Weekly Deposit of all payments\\r\\n Clerical Duties: Computer Skills (Microsoft Word, Excel, Access, PowerPoint, Internet, In-house Camera System, etc.)\\r\\n Entered Tickets/Payments of DeBordieu Tickets\\r\\n Daily reports of Activity from Security Guards\\r\\n Computer Data Entry\\r\\n\\r\\n8/2002 – 3/2008 Georgetown County Sheriff Office Georgetown, SC\\r\\nDeputy Sheriff\\r\\n Perform general duties of Law Enforcement as working to protect the lives, property and rights of the citizens of Georgetown County\\r\\n Patrolling sections within Georgetown County during a shift in a patrol car\\r\\n Detect and deter crime; conduct preliminary investigations of crimes and complaints; transport prisoners and mental patients; conduct surveillance and observations for stolen vehicles, missing persons or suspects\\r\\n Respond to calls for assistance, complaints, suspicious activity, domestic disturbances, loud and disruptive behavior\\r\\n Preventing, detecting, and investigating disturbances and crime\\r\\n Assisting victims; performing traffic control and radar; apprehending suspects; testifying in court; serving criminal court papers and civil papers\\r\\n Complete calls by determining the nature of the situation and taking whatever legal action required; advise the general public of laws and local ordinances; possess knowledge of the state and federal laws, local ordinances and policies relating to arrest, search and seizure and traffic laws. \\r\\n Narcotics Agent: basic narcotic (search warrants, traffic stops relating to narcotics, surveillance, controlled buys with confidential informants, etc.) work and worked undercover to deter drug activity\\r\\n Evidence Custodian: responsible for all evidence from any crime scene relating to incidents; testified in court pertaining to evidence; delivered and picked up evidence to SLED for processing\\r\\n Executions/Judgments: processed civil paperwork for any judgments in Georgetown County as well as determined any payment agreements to creditor or civilian\\r\\n Sex Offender Registry: responsible for all Sex Offenders in Georgetown County and accountable for their registration bi-annually\\r\\n\\r\\n4/2001 – 8/2002 Edward Jones Pawleys Island , SC \\r\\nBranch Office Administrator\\r\\n Marketing Support, Customer Service and Office Manager\\r\\n Managed office when Boss was out of town or out of the country\\r\\n Accounts Payable/Receivable; answered telephones; processed payments; daily deposits; managed supplies; processed mail daily and coordinated yearly company customer appreciation day\\r\\n Assisted clients with questions referring to Stocks, Bonds and Mutual Funds; placed buy/sell orders on NY Stock Exchange under direct supervision of Boss; entered data into portfolio; portfolio reviews and cost basis for clients; added new prospects\\r\\n\\r\\n6/1999 – 4/2001 Citifinancial Georgetown, SC \\r\\nCustomer Service Representative/Loan Officer\\r\\n Processed payments and managed cash drawer I daily; accounts payable/receivable; daily deposits; answered phones; processed loan applications and CBI (credit bureau investigation); closed loans (personal, auto secured and real estate); processed auto title work; processed mortgage paperwork; collections of payments; loan solicitation; filing; training other employees on computer system; coordinated CAD (Customer Appreciation Day)\\r\\n\\r\\n4/1997 – 6/1999 Georgia Pacific Resins Russellville, SC \\r\\nCustomer Service Representative\\r\\n Accounts payable; answered multi-line switchboard; payroll; invoiced for customer service department; processed mail daily; filing; Gainshare; Coordinated meetings; data entry; Affirmative Action Representative\\r\\n Trucking Assistant: trip master for trucking department\\r\\n\\r\\n \\r\\nEDUCATION\\r\\n 1990 - 1994 Andrews High School Andrews, SC\\r\\nHigh School Diploma\\r\\n\\r\\n1994 – 1995 Spartanburg Methodist College Spartanburg, SC\\r\\n22 Credit Hours in Criminal Justice\\r\\n\\r\\n2001 – 2008 Horry-Georgetown Technical College Georgetown, SC\\r\\n27 Credit Hours in Criminal Justice\\r\\n\\r\\n\\r\\nREFERENCES\\r\\n\\r\\nLt. Mike Lewis (Professional)\\r\\n430 N. Fraser Street\\r\\nGeorgetown, SC 29440\\r\\n843-546-5102\\r\\n\\r\\nTeresa Michau (Personal & Professional)\\r\\nP.O. Box 2621\\r\\nGeorgetown, SC 29440\\r\\n843-543-2536\\r\\n\\r\\nJennifer Stewart (Personal & Professional)\\r\\n709 Front Street\\r\\nGeorgetown, SC 29440\\r\\n843-543-3922\\r\\n\\r\\nSherry Cannon (Personal)\\r\\n10033 Gapway Road\\r\\nGeorgetown, SC 29510\\r\\n843-344-3549\\r\\n\\r\\nMandy Lambert (Personal)\\r\\n720 Lambert Loop\\r\\nGeorgetown, SC 29440\\r\\n843-264-9702\\r\\n843-340-9702\\r\\n\\r\\nBrooke Phillips (Personal & Professional)\\r\\n1628 Gallop Road\\r\\nAndrews, SC 29510\\r\\n843-264-9201\\r\\n\\r\\nBrandon McConnell (Professional)\\r\\n125 Ridge Street\\r\\nGeorgetown, SC 29440\\r\\n843-546-0780\\r\\n\\r\\n \\r\\n\\r\\n \\r\\n\\r\\n\\r\\n