Branch Manager

Posted on: 2009-04-03

627 MADDALENA WAY, FAIRFIELD, CA, 94534 PHONE (408)-646-7821 ~ FAX (707)-864-5766 E-MAIL [email protected] KERI R. BRISKOVICH PROFESSIONAL EXPERIENCE Apria Healthcare (2007-Current) Branch Manager • KEY RESPONSIBILITIES INCLUDE SUPERVISING EMPLOYEES AND CONDUCTING AGGRESSIVE SALES CALLS OVER THREE COUNTIES TO GROW THE ORGANIC BUSINESS. • MANAGED ALL DME EQUIPMENT DELIVERIES, WAREHOUSE INVENTORY, SHIPPING, RECEIVING, AND LOGISTICS. • RESPONSIBLE FOR ALL FRONT AND BACK END OF THE BUSINESS, A/R, A/P, HIRING, TRAINING, IMPLEMENTING SAFETY REGULATIONS, AND MANAGING A CREW OF TWENTY FIVE EMPLOYEES. • KNOWLEDGE OF CAL OSHA REGULATIONS. • RANKED SECOND IN TOP REVENUE PERFORMING BRANCHES OUT OF THIRTY SIX • TOOK OVER LARGE HOSPITAL ACCOUNT FROM COMPETITION. • TEN YEARS EXPERIENCE IN CUSTOMER SERVICE AND MANAGEMENT. ENTERPRISE RENT-A- CAR (1997-2007) District Manager • KEY DUTIES INCLUDE SUPERVISING EMPLOYEES AND IMPLEMENTING TRAINING INITIATIVES TO ENHANCE COMPANY GUIDELINES CURRENTLY IN PLACE. RESPONSIBLE FOR CREATING AND ANALYZING FINANCIAL REPORTS TO MAXIMIZE DISTRICT PROFITABILITY. AGGRESSIVELY WORKED WITH LOCAL DEALERSHIPS, BODY SHOPS, AND CORPORATIONS TO GAIN BUSINESS AND BUILD LONG TERM RELATIONSHIPS. • RANKED IN THE TOP 5% OF THE GROUPS DISTRICT MANAGERS. • INCREASED REVENUE 42% OVER PRIOR YEAR. • WON THREE MAJOR ACCOUNTS FROM THE COMPETITION. • PROMOTED 6 EMPLOYEES • OPENED SATELLITE OFFICE • CREATED OPERATIONAL PLAN FOR DISTRICT BRANCHES. REGIONAL CORPORATE ACCOUNT SALES MANAGER (2002-2003) • KEY RESPONSIBILITIES INCLUDED AGGRESSIVE SALES CALLS TO PENETRATE THE MARKETPLACE WITH NEGOTITATION SKILLS TO PERSUADE NEW ACCOUNTS AWAY FROM THE COMPETITION. TERRITORY INCLUDED 18 RENTAL BRANCHES AND SIXTY-FIVE EMPLOYEES. RESPONSIBLE FOR DEVELOPING AND TRAINING SALES TECHNIQUES TO REACH THE DECISION MAKER DURING BUSINESS-TO-BUSINESS MARKETING. • LANDED LARGEST NATIONAL ACCOUNT, ANNUAL INCOME OVER 15 MILLION. • RANKED #1 SALES MANAGER FOURTH QUARTER 2002 AND FIRST QUARTER 2003 FISCAL YEAR. • AWARDED THE “CORPORATE CLASS CUP OF CHAMPIONS” OVER FIVE TIMES IN LESS THEN ONE YEAR FOR LEADING THE SALES FORCE IN GROWTH AND PROFITS. • GREW CORPORATE PROFITS IN CURRENT REGION FROM 13% TO 22%. • INCREASED CORPORATE REVENUE OVER PRIOR YEAR 10% EACH MONTH. BRANCH MANAGER (1998-2002) • RESPONSIBLE FOR ALL FACETS OF OPERATIONS FOR FOUR DIFFERENT LOCATIONS, RANGING FROM RURAL TO URBAN MARKETPLACES. BRANCH OPERATIONS ENCOMPASSED A FULL SCOPE OF BUSINESS-SALES, TRAINING, HIRING, MAINTAINING FLEET, AND CUSTOMER SERVICE. TAILORED COMMUNICATION STYLE TO INDIVIDUAL NEEDS, LISTENED WELL AND EXHIBITED EMPATHY IN HELPING CUSTOMERS AND EMPLOYEES. • RANKED IN THE TOP 10% OF THE GROUP OVER 130 BRANCHES. • TOP RANKED IN CORE AREAS – FLEET GROWTH, PROFITS, RETENTION, CUSTOMER SATISFACTION. • HIRED AS A MANAGEMENT TRAINEE, PROMOTED TO ASSISTANT MANAGER IN EIGHT MONTHS, THEN PROMOTED TO BRANCH MANAGER SIX MONTHS LATER. EDUCATION : UNIVERSITY CALIFORNIA SANTA BARBARA (1992-1996) BACHELOR OF ARTS IN POLITICAL SCIENCE/BUSINESS ECONOMICS