Field Sales Representative

Posted on: 2009-03-25

JOAN HOUSMAN West Orange, NJ 07052 EXPERIENCE 2003 to present Great American Closets Sales Associate, Senior Design Consultant • Achieve 80% closing rate for high-end product marketed to upscale clientele, and produced a gross revenue of $275,000 in closet sales for 2008 • Design and sell custom closets, pantries, garage workshops and offices for residential and commercial clients, obtaining a 70% referral rate • Coordinate design parameters with installation manager and installers; complimented on high design accuracy rate 1998 to 2003 The Center for Client Retention, Berkeley Heights, NJ Interviewer - Qualitative Research Studies • 100% on-time completion rate for all projects • Conduct in-depth interviews for major clients and consumers regarding consumer satisfaction studies. Major clients include the fields of finance, office products, pharmaceuticals, cosmetics and the food industry • Conduct “mystery shopper” evaluations via phone and internet contact 1995 to 1997 Welcome Wagon International, Inc Field Manager, promoted from Sales Representative • Recruited, hired, trained and managed 20 to 30 Welcome Wagon representatives for this national advertising and greeting service company • Conducted training classes and quarterly representative seminars • Directed, critiqued and monitored representatives’ activities to maintain billing growth in units; monitored collections and personally handled difficult or sensitive accounts • Researched and signed area accounts • Provided accurate, specific, quantitative and prompt reports to Regional Manager 1974 to 1982 Stanart Industries, Division of Litton Industries Sales Service Supervisor • Hired, trained and supervised a national sales service staff for a pressure-sensitive label company • Reported directly to the National Sales Manager • Maintained efficient communication between sales staff, customers and manufacturing operations EDUCATION Montclair State University B.S. Administrative Science