Student

Posted on: 2009-03-16

Education Bachelors in Political Science with a minor in Criminal Justice Anticipated graduated, May 2009 Experience City of Arlington Municipal Court, Arlington, TX Deputy County Clerk I April 2008-June 2008 • Entered confidential data in various programs on defendants traffic citations • Organized and scheduled court dates • Processed funds for cash bonds for delinquent defendants • Balanced cash register nightly and researched any discrepancies Excelsior Resource, Dallas, TX Lead Interview Coordinator May 2007- December 2007 • Liaison between staffing vendors, middle management and end clients • Conducted follow-up reports with end client and supporting vendors • Trained and supervised subordinate interview coordinators • Maintained detailed records through Excel • Demonstrated the ability to multitask in a fast-paced environment, while maintaining an emphasis on quality • Coached staffing vendors on producing quality candidates for submittal to end Client EDS JP Morgan Chase, Dallas, TX Disputes Advisor August 2006- March 2007 • Analyzed history of customer activities to investigate fraudulent activity • Deescalated irate consumers while educating the consumer on fraud prevention • Complied data into various programs for purpose of monthly reports • Exceeded company standards in quality and control • Crossed trained in multiple roles to maximize downtime and promote other departments