Customer Service

Posted on: 2009-02-24

Summary of Skills and Qualifications · Microsoft® Office · Customer Service · Data Entry · Internet/Email · General Office Equipment · Skilled Cash Handling · Class B CDL · Record Management · Office Practices/Procedures · Indexing/Scanning Employment History 2006-2007 Ohio Auto Auction Grove City, Ohio Driver Specialist · Safely delivered automobiles to dealers after bids on sale days · Maintained number system of automobiles for the sale days 1992-2006 State of Ohio Columbus, Ohio Licensure/Examiner/Office Clerk III · Edited daily administrative and teacher new and renewal license to teach in public and private schools · Scanned document using scanning system, and performed indexing on applications from 2004 to 2006 · Processed candidates applications information to take the state GED test · Daily inputting clients information into computer system · Used Microsoft® Word to type clients authorization letters · Six to eight hours daily of customer service · Maintained multi-line phone system Education 1991 Raedel College Canton, Ohio Associate Degree · Secretarial Sciences/Receptionist/Clerk Typist · Basic Accounting, 10-keyboarding 2007 Franklinton Career & Technology Center Columbus, Ohio Business Office Certification · Microsoft® Office, Customer Service, Data Entry · Completed 120 hours of Microsoft® Office training · Improved Data Entry keystrokes by 80% to 10,000 nksph · Achieved perfect attendance