Care Coordinator/Community Liaison

Posted on: 2009-02-09

OBJECTIVE To partner with a company whose integrity will not allow for less than customer service excellence and striving for the highest quality product possible. To utilize my interpersonal skills with an organization that believes in leadership principals and sees the value of individual growth to enhance the strength of the whole. WORK HISTORY ELDERLINK COMPANION CARE, INC. Littleton, CO 1999 – 2009 Care Coordinator Hire and facilitate placement of over 500 care providers. Process, verify, and maintain documentation relating to personnel activities. Heavy phone interaction and communication with providers and clients. Developed constructive, cooperative working relationships and maintained them over time. Utilized MS Office, MS Word and industry specific software, to track progress of placements, providers, and clients’ changing needs. Administrative activities. Act as community liaison. SPA THIRA, a Thermolase Corporation San Diego, CA 1995 – 1997 Manager Set up and managed a full service spa specializing in laser services. Negotiated vendor contracts. Prioritized, organized and accomplished work thru effective time management. Hired, trained and oversaw Registered Nurses, estheticians, management and customer service staff of over 25 individuals. Educated the public on the value of laser technology. NUTRI SYSTEM Horsham, PA 1989 – 1994 Regional Manager, based in Portland, OR Responsible for the management, customer service, and profitability of 10 centers in Oregon and Utah. Analyzed business trends and company growth and responded with appropriate changes and/or training. Hired and trained all management personal. Ensured that all standards set by our corporate office were consistently met. EDUCATION AND CERTIFICATIONS Abraham Lincoln High School Denver, CO Zumba Fitness Instructor COMPUTER SKILLS Microsoft Office, Microsoft Word, Internet, Microsoft Outlook SKILLS Interpersonal/communication skills, attention to detail, require little or no supervision, goal oriented, and can multi task