Customer service associate, security

Posted on: 2008-12-20

1333 W. GUADALUPE GILBERT BLD#4 412 ARIZONA 85233 P.O. Box 1131 Phoenix Arizona 85001 602-718-0673 [email protected] SHELLIE CAROL HAMMONS OBJECTIVE Looking to find work to get better opportunities that will let me learn and grow in the company to someday get into management later on down the road. And would like to be able to go further than management at same time even if it is at the corporate level. Would like to make a career out of one company til my time to retire from that particular position. QUALIFICATIONS Proficient use of MS Word 2003 Type 20 WPM; 10 Key - 6,000 KSPH Over 10 years experience in Customer Service Supervisory Skills - Lead shifts of up to 20 employees Security Guard Licensed EMPLOYMENT 11/20/2007 - Present Pro Em Tempe AZ Security Parking, Ticket Taking, Customer Service,Directing Traffic, Security Guard Card 10/20/2007 - 12/24/2007 Labor Max Phoenix AZ Temp Worker Temp assignments working in construction and event management. 06/10/2007 - 10/25/2007 Walmart Phoenix AZ Associate Resetting modes, customer service, stocking, cleaning 02/2007 - 04/2007 Walgreens Phoenix AZ Customer Service Representive Customer Service, cleaning, stocking, cleaning 07/2006 - 1/2007 CompUsa Phoenix and Chandler AZ Associate Customer service, cleaning, restock, resetting modes. 02/14/2006 - 07/2006 Focaccia Fiorentina Phoenix AZ Pizza Maker Food prep, making pizza dough, cleaning, backup food runner. 01 / 2006 - 02 / 2006 Volt Staffing, Tempe, Arizona Temporary assignments Verified calls for awards to small businesses; Built web pages for award recipients 11/2005 - 12/2005 Phoenix Sky Harbor Intl-Phx Airport Phoenix AZ Cashier Cashiering, customer service, cooking, cleaning, Back-up in grill area in 3 different restaurants. 05/2005 - 11/2005 Air Pure Filter Factory Phoenix AZ Front Desk Taking Orders, pulling orders, taking messages, placing orders for customers. 04/09/2002 - 01/29/2005 Little Ceasars Pizza Phoenix AZ Crew Member/Shift Leader Pizza making, making the dough, prepping for next days sales, shift lead for all shifts. 02/2001 - 08/2001 Pep Boys Auto Parts Phoenix AZ Cashier Customer service, cashiering, cleaning restock, putting items away that were not bought, refunds. 08/1994 - 02/2001 Dairy Queen Decatur Ill and Phoenix AZ Crew Member/Assistant Manager Customer service, cashiering, cooking, cleaning, opening and closing the store, leading the shifts as a leader and also management duties. EDUCATION 1990 - 1994 Douglas Mac Arthur High School 1155 N. Fairview Decatur Ill 62522 - 1405 General Studies Track, X-country, Soccer, Bowling 01/2003 - 01/2005 Apollo College 2701 W. Bethany Home Road Phoenix AZ Associates Degree in Network Database Administration 07/2005 - 01/2007 AIU Online 5550 Prairie Stone Pkwy #400 Hoffman Estates, Ill Bachelors Degree (Not finished yet or received) Computer Technology