Recruiting Manager, VP

Posted on: 2008-12-10

Heidi Evelyn Nolte, Senior Recruiting Manager 5417 Quincy Avenue South East, Auburn, WA 98092, cell: 253-318-0997, e-mail: [email protected] Open to positions in the Greater Seattle Area or relocation to Vancouver, BC Canada Honors and Achievements • WaMu Walk of Fame Award, Q1 2007 (based on outstanding achievement and team results) • WaMu Operational Excellence Award, 2007 (for participation in developing an effective on-boarding program) • Washington Mutual President’s Club Award Winner, 2005 • Instrumental in eliminating the use of outside contingent and retained search firms through the training and focus on sourcing skills and strategies used by internal recruiters (reduced time to fill and cost per hire) • Consistently earns an exceeds expectations or outstanding evaluation rating on a quarterly/ annual basis by exceeding team goals and expectations (based on a one through five performance evaluation scale). • Washington Mutual Quarterly Kudos Award Recipient (based on highest number of fills and direct sourced hires) • WaMu Celebrity Award for exceeding matrix goals and providing outstanding client support • WaMu Celebrity Award for exceeding matrix goals my first quarter with Washington Mutual • 1999 Business Management Services Rookie of the Year (Runner- up) Professional Experience JP MORGAN CHASE (formerly WASHINGTON MUTUAL), Seattle, WA, April 2003- Present Recruiting Manager- WaMu Investments and Mass Affluent, Vice President, August 2008- present • After stabilizing the Small Business team, my focus became the growth initiative for the WaMu Investments Group in addition to the build out of the new Mass Affluent division under the new Relationship Banking and Investments Group • Manage a geographically dispersed recruiting team • Complete growth plans, build a recruiting team and strategy, and execute upon goals approved by senior business leaders Recruiting Manager- Small Business and WaMu Investments, Vice President, April 2008- August 2008 • Manage recruiting managers overseeing the strategy and build out of two national business lines of WaMu • Lead geographically dispersed staff of up to 50+ to continue to build out the growth strategy of each business channel • Change and enhance strategies, processes, procedures in addition to building team to add to growth plans Recruiting Manager- Small Business Division, Vice President, September 2006- April 2008 • Manage a geographically dispersed staff of up to 50+ to build out the new national Small Business Banking division of WaMu • Develop new strategies, processes, procedures in addition to building team with no existing business infrastructure currently in place Recruiting Manager- Commercial Group, Vice President, February 2005- September 2006 • Design and implement sourcing strategies to eliminate the use of outside contingent and retained searches to save on costs, build and manage pipeline for other forecasted openings, and increase quality of hires. • Provide overall leadership and management for the recruiting function of Commercial Lending and Deposit Services Division (i.e., all sales, credit, strategic business, marketing, and operations positions in Commercial Group). • Proactively execute all core management duties: goal setting, performance calibration, employee development and progressive discipline. • Partner closely with HR Business Partner, Regional Recruiting Managers and senior line clients (SVP, FVP) to create "forward looking" workforce plans and develop and execute all local recruitment strategies. Accountable for flawless execution of staffing plans in support of business priorities. • Lead and manage a geographically dispersed recruiting staff responsible for all recruiting activities across assigned group. • Utilize applicant tracking software and reports to review monthly recruitment metrics and understand key trends. Utilize data to coach recruiting team to higher levels of performance and efficiency. • Partner with Recruiting Operations team to re-engineer core recruiting processes and drive standardization across the organization. • Train and coach recruiting team on new or modified processes to ensure execution and measurable gains in efficiency and effectiveness. • Project Management — Build project plans and lead client staffing initiatives and projects. • Manage a geographically dispersed team of up to 14 people • 2005 Washington Mutual President’s Club Award Winner Recruiting Manager- Commercial Sales, AVP (75% manager/ 25% recruiter), April 2004- February 2005 • Managed a team of four recruiters and one recruiting assistant. Responsible for leading the sales recruitment for 10 sales channels nationwide Recruiter- Retail Home Loans- Sales Recruiting, April 2003- March 2004 • Provide client management and direct source passive candidates across the country INDEPENDENT SALES AND RECRUITING CONTRACTOR/ CONSULTANT- Renton, WA Recruiting, Sales, and Marketing Consultant, 2002- 2003 BUSINESS MANAGEMENT SERVICES/ BUSINESS CAREERS- Renton, WA Sr. Recruiter/ Sr. Staffing Consultant/ Sales Executive, 1998- 2002 • 1999 Rookie of the Year (runner-up) based on company profits generated XEROX CORPORATION- Seattle, WA Accounts Representative and Fax Specialist, 1998 • Sell the Xerox line of analog and digital products, financing options, services, and supplies to 50 named corporate accounts • Provide fax specialist training and support to all sales representatives and agents in Washington State GREEN RIVER COMMUNITY COLLEGE- Auburn, WA, 1993- 1998 Recruitment, Registration, and Telecommunications Specialist, (May 1997-Jan. 1998) Event Programmer/ Lead and Earn Management/ Program Manager, (June 1993-June1995) Student Programs Budget Committee Chairperson, (September 1994- June 1995) • Manage a team of 10 in the allocation and budgeting process (over $500K) KIRO TELEVISION- 7- Seattle, WA Public Affairs and TV Programming Internship, Jan. 1997- May 1997 (One Semester) PIANO AND VOICE LESSON INSTRUCTOR- Sumner, WA Contract/ Self Employed, 1992-2000 Education UNIVERSITY OF PUGET SOUND, Tacoma, WA Bachelor of Arts in Business Communication, December 1997 • Worked 50+ hours per week while maintaining a full class load GREEN RIVER COMMUNITY COLLEGE, Auburn, WA Associate in Arts Degree, June 1995 • Phi Theta Kappa (National Honor Society) • Academic & Leadership Scholarship Award• Who’s Who Among Students in Colleges (two years) • Student Programs Budget Committee Chair• Leadership Team Member XEROX DOCUMENT UNIVERSITY, Leesberg, VA • Extensive Sales and Marketing Training, April 1998 Computer Skills • Recruitsoft/ Taleo, PeopleSoft, MPloy (contact database) • Microsoft Office: Word, Excel, PowerPoint, & Outlook; Internet and E-mail proficient Leadership Competencies • Demonstrated expert in recruiting, sourcing, consulting, sales, training, coaching, selecting, and hiring • Created a communication system for new emerging markets, which resulted in client satisfaction (and demonstrated project management skills) • Manage, design and implement recruiting strategies for small business owners tailored to their goals and train them to recruit independently in the future • Implemented Recruiting Blitzes that resulted in 90% completion of Top 20 Lists and 30% increase in field cold calls (for clients and production recruiting team). • Train new Recruiting Professionals