Concession Manager

Posted on: 2008-11-30

Kathy Nichol 429 Hevern Drive Wheaton, IL 60189 (773)556-6569 (Mobile) (630)510-9798 (Home) Objective: To obtain a position in a challenging environment where I can utilize my customer service skills. PROFESSIONAL EXPERIENCE COPERNICUS FOUNDATION Chicago, IL Concession Manager – June 2006 to present Responsible for scheduling staff in all aspects of theatrical shows, seminars and all events Dealing with promoters during events to ensure that proceeds are collected on a timely basis Monthly inventory Ordering products TERMINIX INTERNATIONAL Elmhurst, IL Bookkeeping – October 2000 to June 2002 Responsible for branch payments Reporting daily production calculations to regional office Posting and processing daily bank Assisting customers and technicians with questions and concerns Heavy phone volume Entering contracts Handling petty cash Payroll OSCO DRUG Chicago, IL Supervisor – December 1990 to April 2000 Responsible for all functions within the Camera Department (i.e. ordering, processing film orders etc.) Assisting and resolving customer complaints and/or concerns Perform all functions of customer service COMBINED INSURANCE COMPANY OF AMERICA Chicago, IL Secretary - February 1984 to January 1990 Assistant to Vice President of Underwriting Department Took dictation via dictaphone Performed all general office functions (typing, filing, answering phones, scheduling meetings, trips, vacations, etc.) Customer Service Representative – February 1991 to February 1984 Provide responses to customers within a timely manner Ranked and remained in top 5% of department with speed and accuracy EDUCATION 1980 H.S. graduate with honors SPECIALIZED SKILLS Typing, dictaphone, cash register and adding machine. Basic computer knowledge