Training Project Manager

Posted on: 2008-11-30

Professional Experience Bell Microproducts, Inc., United States of America, San Jose, CA Apr 1997 - Present Training Project Manager • Project Manager responsible for driving improvement initiatives in software development for proprietary systems. • Global eLearning Administrator running Adobe Connect Pro 7 installation hosting Bell Micro University Online. • Business Analyst who supports programming projects that improve our proprietary systems. • Training Developer who utilizes multiple development programs to create online training and classroom training for employees. • Responsible for all training during a 2 year software conversion project that brought our reseller division over to corporate systems. • Assisted in project development and management, as well as business analysis, during the 2 year software conversion project. • Developed, delivered, and evaluated a Product Management training improvement initiative. • Developed, delivered, and evaluated a Sales Software Certification to certify all sales personnel on our proprietary systems. • Analyzed, developed, and delivered improvements to our current systems to support our HP Sales and Product Management teams. • Provides ongoing support to all employees. Burgoyne, Inc., United States of America, Philadelphia, PA Apr 1994 - Apr 1997 Major Account Representative Hen Feathers & Co., Inc., United States of America, King of Prussia, PA Sep 1993 - Apr 1994 System Operator Education Capella University Master, Post Secondary and Adult Education Dec 2006 - Present GPA: 4.0 Devry University Bachelor, Technical Management Oct 2006 GPA: 4.0 Holy Family University Bachelor, Liberal Arts Sep 1989 - May 1993 GPA: 3.96 Delta Tau Kappa Honors - History Department Additional Skills Adobe Products - Dreamweaver CS4, Vlog it!, Adobe Photoshop Elements AS/400 - As system operator at Hen Feathers, interfaced with an AS/400 daily CRM Applications - Provides support to all users of our proprietary CRM software called Tsunami EDI - Assisted EDI Program Manager for 1 year in the establishment of new EDI trading partners HTML - Intermediate knowledge of HTML and creating HTML pages Microsoft Office Products - All Office products, including Excel, Access, PowerPoint, Word, and Outlook RS6000 - Provides support to all users of our proprietary software that runs on the RS6000 XML - Beginner knowledge of XML and the creation of XML data and XSL stylesheets