Shift Supervisor
Posted on: 2008-11-10
Nelida Myers 10 Amboy Street, Apt. 2D ยท Brooklyn, NY 11212 347.715.9687 [email protected] Objective: An interesting social services position with a growing agency utilizing my life skills and work experience. Experience SCO Family of Services Brooklyn, NY Shift Supervisor March 2005 to April 2008 Assisted professional staff of non-profit social service agency. Executed daily operations of facility during shift. Provided rudimentary counseling to agency clients. Counseled and aided individuals requiring assistance of agency. Referred individuals to case managers and administration for assistance. Assisted in providing services to clients. Counseled clients individually regarding conflicts. Helped clients modify attitudes and patterns of behavior by increasing understanding of self and personal problems. Compiled and prepared incident reports. Trained and managed residential aides and achieved significant improvements in their productivity. Oversaw day-to-day group activities of residents in institution. Trained residential aides in yearly Callahan Inspections. Responsible for monthly fire drills. New York City Fire Department Brooklyn, NY Clerical Assistant (WEP) February 2004 to August 2004 Opened, sorted and distributed incoming mail. Delivered oral and written messages. Collected and distributed paperwork, such as records and timecards, from one department to another. Marked, tabulated and filed inspection tickets and records. Kept log of items received and delivered. Kept a log of incoming telephone calls. Human Resources Administration Brooklyn, NY Clerical Assistant (WEP) May 2003 to September 2003 Assisted case manager with general office responsibilities. Entered client data into computer database. Scanned and copied documents. Collected, sealed and stamped outgoing mail. Delivered oral and written messages. Collected and distributed paperwork from one department to another. Education Thomas Jefferson High School Brooklyn, NY Diploma awarded 1969 References: Available upon request